Inside Sales Pro — Bilingual FR/EN, Building Materials

Workada; Blainville; Hybrid; CAD 81,000 - 99,000; Full time

Benefits offered by this job

Pension plan with employer matching

Stock purchase plan

Health benefits

Fitness reimbursement

Professional development reimbursement

Scholarships for children

Employee discounts

Referral bonus

Annual service awards

Job summary

Doman is seeking an Inside Sales Representative to be the primary contact for customers, ensuring accurate orders and building strong relationships. You will support operations and contribute to revenue growth by upselling and cross-selling building materials.

The role requires excellent phone-based customer service, a minimum of three years of sales experience, and fluency in French; a bilingual skill set is a plus. Based in Blainville with a remote-friendly arrangement.

Qualifications

• Excellent customer service skills over the phone.
• Demonstrated ability to anticipate customer needs.
• Comfortable making outbound calls to existing customers.
• Minimum three years of sales experience.
• Proficient with Excel, Word, and Outlook.

Responsibilities

• Answer customer calls for orders, quotes, and inquiries.
• Enter orders accurately into the system.
• Promote products and promotions to customers.
• Resolve issues by researching and offering solutions.
• Collaborate with drivers, customers, and brokers to optimize deliveries.

Skills

Customer service

Sales experience

Outbound calls

Excel

Numerical aptitude

Education

High school diploma

Sales training

Tools

Excel

Word

Outlook

Job description

Doman is seeking an Inside Sales Representative to be the primary contact for customers, ensuring accurate orders and building strong relationships. You will support operations and contribute to revenue growth by upselling and cross-selling building materials.

The role requires excellent phone-based customer service, a minimum of three years of sales experience, and fluency in French; a bilingual skill set is a plus. Based in Blainville with a remote-friendly arrangement.