Inside Sales Lead

WolseleyCanada; Ottawa; On-site; CAD 45,000 - 70,000; Full time

Job summary

Join a forward-thinking company as an Inside Sales Supervisor, where you will lead a dynamic team and foster relationships with customers in the plumbing and HVAC sectors. This role offers a solid foundation for career growth, with comprehensive benefits and opportunities for professional development. You will be responsible for guiding your team, ensuring exceptional customer service, and achieving sales targets. With a commitment to safety and collaboration, this position is perfect for those eager to make a significant impact in a supportive environment.

Benefits

Comprehensive Benefits

Paid Vacation

Employee Discounts

Education Reimbursement

Safety Shoe Reimbursement

Bonus Programs

Qualifications

• Experience in Inside Sales, preferably in Plumbing or HVAC industries.
• Strong commitment to exceptional customer service.

Responsibilities

• Supervise a team of Inside Sales Representatives.
• Build and maintain relationships with customers via phone or email.

Skills

Inside Sales Experience

Customer Service

Microsoft Office

AS400 Knowledge

Tools

AS400

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

What’s in it for you?

• Regular business hours Monday to Friday
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
• Career development and training opportunities
• Life insurance, disability and wellness program
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do:

• Supervise a team of Inside Sales Representatives
• Provide advice, guidance and training to team members
• Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
• Enter quotations and orders into the system with accuracy in a timely manner.
• Provide customers with accurate pricing, inventory, and specific delivery information.
• Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customers’ requests and inquiries in a timely manner.
• Achieve sales targets and objectives as set out by Management by promoting and or upselling products.
• Adhere to company safety policies and regulations

What you will bring:

• Previous Inside Sales related industry (Plumbing/HVAC) experience in preferred
• General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.
• High level of commitment to exceptional customer service.
• Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
• Highly organized in prioritizing work and multi-tasking on a regular basis

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.