Inside Sales & Expediting Specialist

Rexel Canada; Edmonton; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits plans

Pension plans

Job summary

Rexel Canada is seeking an Expeditor/Inside Sales Associate based in Edmonton Main to build relationships with customers, assist with product inquiries, maintain the customer database, and process orders. Reporting to the Alliance Manager, you will support field sales and project management teams.

Key duties include expediting orders, resolving delivery issues, and ensuring on-time deliveries while delivering high-quality customer service and maintaining company procedures.

Qualifications

• 2–3 years of experience in inside sales, counter sales, or expediting.
• Effective communicator with strong written and verbal interpersonal skills.
• Organized and able to prioritize multiple tasks under pressure.
• Strong interpersonal skills and ability to share knowledge effectively.
• Proficient in Excel, Word, Outlook, and Adobe; AS400 experience is an asset.
• Electrical product knowledge and technical experience are assets.

Responsibilities

• Follow up on orders, mitigate shortages and delays, and expedite deliveries to meet on-time delivery expectations.
• Communicate and resolve delivery issues with customers and outside sales.
• Recommend improvements to expediting processes based on customer procedures.
• Enter expediting information into AS400.
• Deliver high level of customer service, responding efficiently and professionally.
• Maintain focus on company policies and objectives.
• Act as liaison between customers and field sales; source and quote products.
• Process orders and manage pricing contracts, invoices, and returns.

Skills

Inside Sales

Customer Relationships

Excel

AS400

Communication

Organized

Adobe

Tools

AS400

Excel

Word

Outlook

Adobe

Job description

Rexel Canada is seeking an Expeditor/Inside Sales Associate based in Edmonton Main to build relationships with customers, assist with product inquiries, maintain the customer database, and process orders. Reporting to the Alliance Manager, you will support field sales and project management teams.

Key duties include expediting orders, resolving delivery issues, and ensuring on-time deliveries while delivering high-quality customer service and maintaining company procedures.