Alliance Inside Sales & Expediting Specialist (Edmonton)

Rexel Group; Edmonton; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Work-life balance

Benefits & pension

Career opportunities

Job summary

Rexel Canada is seeking an Expeditor/Inside Sales Associate based in Edmonton Main to strengthen relationships with customers by answering product inquiries, maintaining the database, and processing orders. You will report to the Alliance Manager and support field sales and project management teams.

Ideal candidates have 2–3 years in inside sales or expediting, strong Excel skills, and the ability to multitask under pressure while delivering excellent service to customers.

Qualifications

• 2–3 years of inside sales, counter sales, or expediting experience.
• Excellent written and verbal interpersonal communication.
• Organized, able to prioritize multiple tasks, and work under pressure.
• Proficient in Excel, Word, Outlook; Adobe experience is a plus.

Responsibilities

• Follow up on orders, mitigate product shortages and delays, and expedite deliveries to meet customers’ on-time delivery expectations.
• Communicate and resolve delivery issues with customers and outside sales representatives.
• Recommend improvements to expediting processes, taking customer procedures and practices into account.
• Enter expediting information into AS400.
• Deliver a consistently high level of customer service, responding to customer needs efficiently, accurately, and professionally.
• Support field sales and project management teams.

Skills

Inside sales experience

Customer relationships

Organization

Excel proficiency

AS400 experience

Tools

AS400

Excel

Word

Outlook

Adobe

Job description

Rexel Canada is seeking an Expeditor/Inside Sales Associate based in Edmonton Main to strengthen relationships with customers by answering product inquiries, maintaining the database, and processing orders. You will report to the Alliance Manager and support field sales and project management teams.

Ideal candidates have 2–3 years in inside sales or expediting, strong Excel skills, and the ability to multitask under pressure while delivering excellent service to customers.