Inside Sales Executive

Livingston International; Toronto; Remote; CAD 55,000 - 85,000; Full time

Job summary

Livingston International is seeking an Inside Sales Executive for a remote, no-travel role with a solid base pay and uncapped monthly commissions. The position targets growth in a designated geographic area with earnings that reflect performance and market norms.

The ideal candidate will have strong communication, client-service orientation, and proficiency with CRM systems and MS Office. Typically a 3-year sales background is expected, with a focus on building long-term client relationships.

Qualifications

• Prospecting and growing business in designated geographic area.
• Targeting companies with up to 200 entries/shipments per year.
• Strong communication and interpersonal skills.
• Experience with CRM and MS Office.
• 3 years of related sales experience.

Responsibilities

• Establish segment strategies with Director and BD Executive.
• Identify and qualify prospects and enter data into CRM.
• Set appointments and plan sales contact approach.
• Sell customer-specific solutions with needs-based questioning.
• Coordinate implementation with internal resources and handoff to service delivery.
• Adhere to established policies and procedures.

Skills

Communication skills

Client service

Sales ability

Project management

MS Office & CRM

Negotiation

Independent work

3 years experience

Education

Associates degree

Tools

MS Office

CRM systems

Job description

Great full sales cycle, non-travel opportunity.

Position Snapshot

We are adding a new Inside Sales Executive to our stellar team. This is a remote role which requires no travel and offers solid base pay along with uncapped commission paid out monthly.

Why Livingston

Join Livingston, the largest customs broker in Canada and the third largest entry filer in the U.S. We’re a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Customs brokerage is our core business and helping our customers navigate the complex and changing world of international trade is what we do best. Consider joining our team for the opportunity to grow your career. From entry level to expert advisors, our supportive culture of learning will help you get the career you want.

Location: Preferably within commuting distance to the Livingston Toronto office (405 The West Mall Suite 400, Etobicoke, ON), but open to remote office somewhere in Canada.

A Day in the Life

The Inside Sales Executive is responsible for prospecting and identifying sales opportunities and growing the business in a designated geographic area, actively targeting companies whose transactional potential is a maximum of 200 entries/shipments per year.

• Establish segment strategies in cooperation with the Director and aligned Business Development Executive and set goals and priorities in accordance with the identified segment strategy.
• Identify and qualify prospects and sales opportunities within the designated markets and enter information into the customer relationship management system.
• Set appointments with clients and plan sales contact approach and objective by determining scope. Identify appropriate follow-up when required.
• Sell customer‑specific solutions by planning effective sales calls and proposal and qualify client needs through effective probing techniques. Minimize emphasis on rates through effective supporting statements and present solutions in the contexts of features, benefits and advantages.
• Create client needs assessment and negotiate alternatives that will reach an outcome that will benefit all stakeholders involved.
• Ensure proper implementation of new business by partnering with internal resources to best meet client needs. Transition relationship to the service delivery team in a seamless manner.
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.

What You Bring to the Table

• Excellent communication and interpersonal skills (both verbal and written) with the ability to communicate effectively with all levels of management.
• Strong client service and presentation skills.
• Strong sales ability, persuasiveness and judgment skills with the ability to build relationships with key stakeholders.
• Strong project management and collaborative skills with the ability to work closely with all sales staff and other internal support teams across the company.
• Strong working knowledge of MS Office (Word, Excel, PowerPoint and CRM programs).
• Strong negotiation and analytical skills.
• Ability to work independently with minimal supervision and in a fast paced environment.
• 3 years of related experience

Education

Required: Associates Degree or post‑secondary education