Sales Development Representative

Livingston International; Quebec; Hybrid; CAD 42,000 - 60,000; Full time

Job summary

Livingston is seeking a Sales Development Representative (SDR) to join our team in Canada. This junior role focuses on building a pipeline, educating and qualifying leads, and booking qualified meetings to advance the sales process.

You'll work with leaders in international trade, use phone and email, social platforms, and networking to attract buyers, coordinate with Subject Matter Experts, and move opportunities through the funnel.

Qualifications

• 1 year of experience in sales or lead generation.
• Associates degree or post-secondary education required.
• Bachelor's degree preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Develop sales strategies to attract potential buyers using phone, email, social platforms and networking.
• Build relationships with prospects to identify needs and qualify their interest.
• Collaborate with Subject Matter Experts to tailor solutions for client marketplaces.
• Present product information to prospects based on identified needs.
• Move solid leads through the marketing funnel and arrange meetings or calls.
• Maintain records of prospects and activities in the CRM system.
• Coordinate outbound account-based marketing campaigns to book meetings.
• Conduct high-level conversations with target accounts and prospects.
• Collaborate with sales and marketing to qualify prospects and meet company targets.

Skills

Lead generation

Sales cycle

Sales outreach

Communication

Networking

Product pitching

Rapport building

Self-motivation

Independent work

Education

Associates Degree or post-secondary education

Bachelor's Degree or equivalent

Job description

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Join Livingston andgrow your career inthe constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.

Job Type:Full Time

JOB SUMMARY

Reporting to the Director, Business Development, the Sales Development Representative (SDR) will build a pipeline and connect with as many leads as possible, educate and qualify the leads they connect with, and book qualified meetings to move the sales process forward. This is a junior position with room to grow within the organization.

KEY DUTIES & RESPONSIBILITIES

• Develop sales strategies to attract potential buyers or to solicit new potential customers, leveraging a variety of media including telephone & email, social platforms, and networking opportunities.
• Build relationships with prospects to identify needs, qualify their interests and viability to drive new sales.
• Partner with Subject Matter Experts to provide prospective clients with a personalized solution for their marketplace needs.
• Present product information to prospects based on identified needs.
• Develop and move solid leads through the marketing funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone calls.
• Maintain records using the customer relationship management software of all prospects and phases of activities.
• Coordinate, plan, and execute outbound account-based marketing campaigns to book meetings and generate opportunities.
• Conduct high-level conversations in Target and Prospect Accounts.
• Collaborate with sales and marketing associates on qualifying prospects.
• Collaborate with sales leaders to ensure the company's goals and targets are met.
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.

KNOWLEDGE & SKILLS

• Proven record of lead generation, sales cycle management, inbound and/or outbound sales, achieving sales targets.
• Proven track record of articulating product selling points via phone and email.
• Coordinating appointments between customers and company representatives – strong organizational skills.
• Understanding of the sales process, services, and products.
• Able to build a professional network, internally and externally.
• Remain positive and flexible in an ever-changing environment with shifting priorities.
• Strong oral and written communication skills, as well as excellent listening skills.
• Ability to develop rapport, influence others, and maintain strong working relationships.
• Demonstrated ability to explain complex issues clearly.
• Must be self-motivated, persistent, and able to work independently.

WORK EXPERIENCE – MINIMUM REQUIRED

1 year of experience

EDUCATION

Required: Associates Degree or post-secondary education

Preferred: Bachelors Degree or equivalent

CERTIFICATIONS DESCRIPTION

COMPETENCIES

Accountability

Business Acumen and Straight Talk

Agility

Customer First Focus

Inclusion and Collaboration

Leading and Developing

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

For Canada:Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.