Inside Sales: Electrical and Lighting

Cascadia Sales; Maple Ridge; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Full benefits package

Bonuses possible

Competitive earnings

Job summary

Cascadia Sales in Maple Ridge is seeking a Full-Time Inside Sales Representative to support and grow our electrical and lighting lines. You will engage with distributor partners to deliver exceptional service, handle inquiries, and drive customer satisfaction for our manufacturing partners.

You’ll coordinate orders, provide technical guidance, and build strong relationships with key accounts. Competitive earnings, full benefits, and potential bonuses are offered.

Qualifications

• Proven experience in customer service, inside sales, or client support roles.
• Strong familiarity with electrical, lighting, or related industrial supply sectors.
• Excellent communication skills with a customer-first mindset.
• Proficiency with computer software and business applications (Email, Word, Excel, PDF tools, CRM platforms).
• Dependable, organized, and self-motivated with a positive team attitude.

Responsibilities

• Deliver Exceptional Customer Support: Serve as the primary point of contact for distributors, contractors, and end-users. Share price quotations, availability, shipping, and tracking details.
• Coordinate Orders & Logistics: Manage purchase orders and align timelines and expectations across internal sales teams, manufacturers, and distributor partners.
• Provide Technical Guidance: Use knowledge of electrical and lighting products to answer inquiries, recommend product pairings, and assist with technical specs.
• Build Strong Relationships: Maintain collaborative, long-term relationships with key client accounts and partners.

Skills

Customer service

Inside sales

Communication

CRM experience

Tools

CRM platforms

Excel

Job description

• Cascadia Sales is a growing Independent Manufacturers Representative built on a foundation of integrity and transparency. We are seeking a skilled Full-Time Inside Sales Representative for our Maple Ridge office to support and grow our electrical and lighting lines.
• In this role, you will proactively engage with our distributor partners to deliver exceptional service, handle product inquiries, and drive customer satisfaction for our manufacturing partners.
• We support our team with competitive earnings, a full benefits package, and potential bonuses based on company and individual success.

How You’ll Contribute

Deliver Exceptional Customer Support:

Serve as the primary point of contact for distributors, contractors, and end-users. Handle incoming/outgoing phone and email correspondence promptly, accurately sharing price quotations, availability, shipping, and tracking details.

Coordinate Orders & Logistics:

Manage purchase orders and align timelines and expectations across internal sales teams, manufacturers, and distributor partners.

Provide Technical Guidance:

Utilize your knowledge of electrical and lighting products to answer inquiries, recommend product pairings, and assist with technical specs.

Build Strong Relationships

Maintain collaborative, long-term working relationships with key client accounts and partners.

Skills and Qualifications:

• Proven experience in customer service, inside sales, or client support roles.
• Strong familiarity with electrical, lighting, or related industrial supply sectors.
• Excellent communication skills with a customer-first mindset.
• Proficiency with computer software and business applications (Email, Word, Excel, PDF tools, CRM platforms).
• Dependable, organized, and self-motivated with a positive team attitude.