Inside Sales Development Manager

Paylidify, Inc.; Vancouver; On-site; CAD 90,000 - 140,000; Full time

Job summary

Paylidify, Inc. in Vancouver seeks an Inside Sales Development Manager to lead and grow the local SDR team, overseeing inbound and outbound efforts and driving pipeline for Account Executives.

You will coach SDRs, implement data-driven processes, manage a diverse pipeline, and collaborate with cross-functional teams to scale sales operations and improve onboarding for new accounts. This leadership role requires strong coaching, collaboration, and results-driven mindset.

Qualifications

• Proven experience building and scaling SDR teams.
• Track record in lead generation and pipeline management.
• Strong communication and collaboration across departments.

Responsibilities

• Lead and coach a team of SDRs to qualify inbound and outbound leads.
• Drive pipeline growth and secure high-quality appointments.
• Use solution-based selling to overcome objections during qualification calls.
• Implement data-driven SDR processes for scalable results.
• Manage a diverse sales pipeline across regions/time zones.
• Provide coaching, shadow sessions, and pipeline reviews.
• Collaborate with Operations, Administration, and Account Executives to align strategies.
• Analyze performance and report insights to improve targets.

Skills

Coaching

Team Leadership

Sales Leadership

Lead Generation

CRM Proficiency

Communication

Time Management

Cross-functional

Customer Focus

Motivation

Job description

The Role

Paylidify is on the lookout for an ambitious Inside Sales Development Manager to spearhead and expand our dynamic Vancouver-based Sales Development Representative (SDR) team. In this pivotal role, reporting to the Channel Director of Business Development in Vancouver, you will oversee both inbound and outbound sales initiatives, propel pipeline growth, and ensure your team secures top-notch appointments with new SMB clients for our Account Executives. This key leadership position will play a vital role in scaling Paylidify's sales operations, cultivating talent, and making significant contributions to team growth and customer base expansion. You will also engage closely with cross-functional teams and departments across various locations.

You Will

• Stay informed about Paylidify's products and services, understanding their value proposition and how they can support customer growth.
• Lead and coach a team of Sales Development Representatives (SDR's) to qualify inbound and outbound leads across multiple regions and timezones.
• Empower your team to effectively handle objections using our solution based selling methodology during qualification calls and drive SDR development through weekly coaching sessions, pipeline reviews, and a strong focus on improving sales productivity at the individual level.
• Inspire your team to exceed monthly and quarterly targets by setting clear goals and implementing creative and motivational strategies.
• Build, refine, and scale a repeatable data driven SDR process that supports team growth and performance consistency.
• Train, coach, and develop a team of BDRs and SDRs to meet and exceed performance expectations and quotas.
• Manage and prioritize a diverse sales pipeline to accelerate sales cycles.
• Utilize Paylidify's sales enablement tools to maintain accurate sales data and documentation, ensuring consistent achievement of monthly targets.
• Provide ongoing support, including call coaching, shadow sessions, and pipeline reviews, to motivate the team and enhance productivity and opportunity quality.
• Implement a solutions-based sales approach to create urgency, identify business challenges, and deliver tailored value.
• Cultivate a high-performance culture centered on results, motivation, and goal attainment.
• Collaborate with cross-functional teams (Operations, Administration, and Account Executives) to align sales strategies and improve new account on-boarding and conversion processes.
• Analyze and report on team performance, offering insights and recommendations for improvement to consistently meet or surpass monthly and quarterly objectives.
• Consistently achieve and exceed monthly sales targets.

Qualifications

• Strong coaching and mentoring skills, with a passion for developing future sales leaders
• Have direct experience managing and scaling a team of SDR's or Inside Sales Representatives
• Proven success in building and managing high-performing sales teams with an emphasis on lead generation, qualification, and pipeline management
• Exceptional communication and interpersonal skills, with the ability to collaborate with various departments and deliver feedback effectively
• Solid experience with sales tools and CRMs to track performance and drive team effectiveness
• Strong time management and organizational skills, able to manage multiple priorities and adapt to changing business needs.
• Drive to Succeed
• Professionalism
• Customer Service Skills
• Leadership skills

Job Criteria

- Must be able to work Monday to Friday from 9:00 am to 5:00 pm