Inside Sales/Counter Sales Associate

Fitzii; Strathroy; On-site; CAD 45,000 - 55,000; Full time

Job summary

Westburne in Strathroy, ON is seeking an Inside Sales/Counter Sales Associate to build relationships with customers, handle product inquiries, maintain the customer database and process orders. Reporting to the Branch Manager, you will support the field sales and project management teams.

The role requires 1–2 years of inside sales or counter sales experience, strong customer service and communication skills, and the ability to prioritize multiple tasks under pressure. AS400 is a nice-to-have.

Qualifications

• 1-2 years inside/counter sales experience.
• Strong communication and customer service skills.
• Ability to prioritize tasks and work under pressure.
• Strong interpersonal skills and knowledge transfer.

Responsibilities

• Assist customers with product inquiries at the counter and via phone.
• Maintain customer database and process orders.
• Support field sales and project management teams.

Skills

Customer relationship

Communication

Multitasking

Teamwork

Tools

AS400

Job description

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Company: Westburne

Location: Strathroy, ON

Type: Full-time

Description: Join Rexel: A Global Leader in Electrical Distribution

Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it. This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future.

Rexel Canada operates under six distinct banners: Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and Talley.

Westburne is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry, and we go above and beyond to help our customers and partners grow.

What You Will Do With Us

As theInside Sales/Counter Sales Associatebased inStrathroy, ON, you will build relationships with our customers by assisting with any product inquiries, maintain the customer database and receive & process orders. Reporting to the Branch Manager, you will support the field sales and project management teams.

How You Will Thrive With Us

• Sales Support,you will assist customers with any inquiries In-person, via phone and at the counter.
• You will make a personal impact, you consistently achieve a high level of customer service.
• You will be a Brand Ambassador, by building brand recognition while supporting sales initiatives and enhancing customer experiences. You will consistently ensure that our corporate image is reflected.

Who Are You

• You have 1-2 years of prior inside/counter sales experience.
• You have the proven ability to communicate effectively and build customer relationships.
• You have the ability to prioritize multiple tasks and work well under pressure while maintaining a good attitude.
• You have strong interpersonal skills and an ability to impart knowledge.
• You have experience using AS400 (an asset.)

The anticipated annual base salary range for this position is approximately CAD 50000. Final compensation within this range will be determined by factors such as relevant experience, skills, qualifications, and internal equity. This range does not include variable pay or other components of Rexel’s total rewards package.

WhatWeOffer:

• Our employees enjoy a positive work- life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges.
• Rexel does not use artificial intelligence (AI) tools to make final hiring decisions. Where technology is used (for example, to schedule interviews or manage applications) , assessments and hiring decisions are made by our hiring team members in accordance with applicable privacy laws and our commitment to a fair and transparent recruitment process.
• Weprovidecompetitivecompensation,comprehensivebenefitsplans,andpensionplans,alongwitharemarkablerangeofcareeropportunities - whether advancing in your current field or exploring something entirely new. If you are motivated, we will help you find the career path that suits you.
• RexelCanadaiscommittedtoEmploymentEquityandvaluesadiverse workforce, recognizing each employee's unique talents and skills.