Inside Sales Coordinator

GFL Environmental Inc.; Edmonton; Hybrid; CAD 55,000 - 85,000; Full time

Benefits offered by this job

RRSP program

Health, dental, vision, and mental健康?

Employee Assistance Programs

Paid training and development

Collaborative work culture

Job summary

GFL Environmental Inc. is seeking a Business Development Support specialist to strengthen client relationships and drive proposals. You will coordinate proposals, align with Sales, Operations, Accounting, and Office Staff, and ensure timely completion in a fast-paced environment.

This role offers a hybrid schedule balancing in-office and remote work, with opportunities to advance within the team. Proficiency in Google Workspace and solid organizational skills are essential.

Qualifications

• Background in customer service or sales; environmental services experience is a strong asset.
• Post-secondary degree or diploma in Business Administration, Marketing, or related field (or equivalent practical experience) is an asset.
• Proficient in Google Workspace (Docs, Sheets, Slides, Drive, Gmail).

Responsibilities

• Act as a liaison between Sales, Operations, Accounting, and Office Staff to ensure seamless communication and collaboration.
• Allocate business to Account Managers based on customer needs and requirements.
• Maintain accurate records of sales agreements and quotes through OMS, ensuring the sales team has access to up-to-date documentation.
• Ensure accurate and complete customer setup in OMS, including all relevant contact information, Specific service requirements, and account details for efficient processing and management.
• Draft quotes as requested by Account Managers or the Regional Sales Manager.
• Provide administrative support for Account Managers, including handling reports, customer history, and pricing history when required.
• Collaborate with the Technical team and other resources when their support is required.
• Support the Inside Sales Manager and local Sales Manager with special projects.
• Lead sales-related projects, such as large rollbacks, pricing updates, and corporate updates.
• Perform system updates, including maintaining price lists, managing customer-specific requirements, updating pricing by account, and logging system entries as needed.
• Other duties as required.

Skills

Customer service

Sales

Environmental services experience

Education

Business Administration or Marketing degree

Tools

Google Workspace

Job description

Position Summary

As a key member of GFL’s Business Development team, you will play a vital role in strengthening client relationships and providing invaluable support to the internal teams. You will be responsible for coordinating proposals as directed, ensuring they are completed efficiently and on time. The ideal candidate will thrive in a dynamic, fast-paced, and competitive business environment. This role currently offers flexibility with a hybrid work schedule, providing a balance between in-office and remote work.

Specific Duties and Responsibilities

• Act as a liaison between Sales, Operations, Accounting, and Office Staff to ensure seamless communication and collaboration.
• Allocate business to Account Managers based on customer needs and requirements.
• Maintain accurate records of sales agreements and quotes through OMS, ensuring the sales team has access to up-to-date documentation.
• Ensure accurate and complete customer setup in OMS, including all relevant contact information, Specific service requirements, and account details for efficient processing and management.
• Draft quotes as requested by Account Managers or the Regional Sales Manager.
• Provide administrative support for Account Managers, including handling reports, customer history, and pricing history when required.
• Collaborate with the Technical team and other resources when their support is required.
• Support the Inside Sales Manager and local Sales Manager with special projects.
• Lead sales-related projects, such as large rollbacks, pricing updates, and corporate updates.
• Perform system updates, including maintaining price lists, managing customer-specific requirements, updating pricing by account, and logging system entries as needed.
• Other duties as required.

Qualifications

• Proven background in customer service or sales preferred, with environmental services experience considered a strong asset.
• A post-secondary degree or diploma in Business Administration, Marketing, or a related field (or equivalent practical experience) is an asset.
• Proficient in Google Workspace (Docs, Sheets, Slides, Drive, and Gmail).

Knowledge, Skills, and Abilities

• Enthusiastic self-starter with a strong work ethic.
• Sense of pride that promotes a positive team spirit.
• Exceptional customer service skills along with a strong sense of team.
• Excellent organizational, problem solving, time management, and negotiation skills.
• Computer literate with proficient use of customer database systems.

GFL Benefits

• Competitive compensation package with a company-matched RRSP program to support your financial future.
• Industry leading health, dental, vision and mental health benefits—with premiums fully covered by GFL.
• Access to Employee Assistance Programs (EAPs) for you and your family.
• Paid training, professional development, and advancement opportunities.
• A positive, collaborative work culture that invests in your success.

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [e-mail]

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.