Inside Sales Account Manager, Central Canada
Axis Communications
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Benefits offered by this job
Job summary
Axis Communications is seeking an Inside Sales Account Manager for Central Canada to drive growth in the partner ecosystem. This role is based in Mississauga, Ontario and focuses on building relationships with partners while delivering exceptional service.
The ideal candidate will have a Bachelor’s degree and over 2 years of sales experience. The compensation range is $75K-$90K, and benefits include a competitive package with professional development and work-life balance opportunities.
Qualifications
- 2+ years of experience in sales or account management within the technology industry.
- Ability to manage multiple priorities and drive initiatives to completion.
- Basic understanding of networking concepts.
Responsibilities
- Build and maintain relationships with partners.
- Qualify and follow up on inbound leads.
- Collaborate with internal stakeholders to drive business growth.
Skills
Education
Tools
Job description
Job Description: The Inside Sales Account Manager (ISAM) is a key driver of growth within the Axis partner ecosystem. This individual contributor office‑based role is based in Mississauga, ON. Remote candidates will not be considered.
- Build and maintain strong relationships with Authorized Partners, Distributors, and other members of the Axis partner ecosystem.
- Proactively manage the Authorized Partner lifecycle, including onboarding, activation, reactivation and retention to increase partner engagement, solution adoption, and business development opportunities.
- Evaluate Channel Partner Program applications and support partner development initiatives in accordance with Axis program requirements and guidelines.
- Drive partner enablement through training, tool adoption, and solution education, helping partners build confidence in promoting, positioning, and supporting Axis solutions while becoming more self‑sufficient within the Axis ecosystem.
- Investigate customer and partner needs and provide consultative guidance on Axis products, technologies, and solutions.
- Deliver product demonstrations, training sessions, webinars, and Axis Experience Centre (AEC) presentations that increase solution awareness, partner capability, and engagement.
- Deliver exceptional service through timely handling of inbound phone, chat, email, and web inquiries while identifying opportunities to support partner engagement and business growth.
- Qualify and follow up on inbound leads and inquiries, identify project opportunities, and provide consultative support to partners.
- Support territory growth through proactive outreach, partner engagement, and business development activities.
- Collaborate with Regional Sales Managers, Area Sales Managers, Field Sales Engineers, Distribution Account Manager, Marketing, and other internal stakeholders to support territory objectives, partner success, and business growth.
- Drive awareness and participation in Axis Academies, webinars, trade shows, customer events, and other engagement activities.
- Maintain accurate activity tracking, opportunity management, and customer engagement records within Salesforce.
- Maintain current knowledge of Axis products, solutions, and industry trends to serve as a trusted resource for partners and customers.
- Perform other related duties as assigned.
- Strong relationship‑building, communication, presentation, and organizational skills.
- Demonstrated ability to manage multiple priorities, work independently, and proactively drive initiatives to completion.
- Experience working with CRM platforms (Salesforce preferred) and Microsoft Office applications.
- Technical aptitude with a basic understanding of networking concepts and the ability to learn and communicate technology solutions.
- Passion for customer service, partner success, and continuous learning.
- Bachelor's degree in Business, Sales, Marketing, Technology, or a related field; or equivalent professional experience.
- 2+ years of experience in sales, account management, channel development, or a customer‑facing role within the technology industry.
- Experience working with channel partners, distributors, resellers, or within the security, IT, networking, or technology industries is considered an asset.
- Axis Certified Professional (ACP).
Employee is occasionally required to lift 10-20 lbs. Travel up to 15% annually. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay range: $75K-$90K total compensation (80% base / 20% commission OTE and corporate bonus). Compensation will be dependent on factors, including the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the province.
- Competitive Compensation: Including performance‑based incentives.
- Comprehensive Benefits Package: Health, dental, and vision insurance to keep you and your family healthy.
- Work‑Life Balance: Flexible work arrangements and a supportive environment.
- Professional Development: Access to continuous learning opportunities, training programs, and tuition reimbursement.
- Global Exposure: Opportunity to visit our headquarters in Sweden and collaborate with international teams.
- Sabbatical Program: A paid sabbatical every five years.
- Supportive Culture: Tons of support from leadership and colleagues.
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