Inside Sales Account Manager

Equation Staffing Solutions.; Edmonton; On-site; CAD 45,000 - 60,000; Full time

Job summary

A regional metals distribution company is seeking an experienced Inside Sales Representative in Edmonton. This role involves managing inbound sales inquiries, processing orders, and building relationships with clients. Candidates should have 2-3 years of experience in a sales or customer service role, strong communication skills, and proficiency with CRM tools. The company offers competitive compensation, including a salary and commission structure. Passionate individuals looking to contribute to the growth of a dynamic company are encouraged to apply.

Benefits

Competitive salary

Commission structure

Comprehensive benefits package

Qualifications

• 2-3 years of experience in an inside sales or customer service role.
• Ability to build positive relationships with customers.
• Proficiency in CRM software and sales-related tools.

Responsibilities

• Manage inbound sales inquiries via phone and email.
• Process customer orders accurately and efficiently.
• Identify and pursue new sales opportunities.

Skills

Communication skills

Interpersonal skills

Problem-solving skills

Analytical skills

CRM software proficiency

Education

Bachelor's degree in Business or Marketing

Technical certificate in a related field

Job description

Overview

A regional metals distribution and processing company that serves customers across Canada with a variety of metal products and related services is seeking an experienced Inside Sales Representative to join their team.

In this role, you will be responsible for providing exceptional customer service and support to our valued clients, handling inbound sales inquiries, processing orders, and maintaining strong relationships with our existing customer base. You will work closely with our sales and operations teams to ensure the timely and accurate fulfillment of customer requests, while also identifying new sales opportunities to drive revenue growth.

Key Responsibilities

• Manage and respond to inbound sales inquiries via phone, email, and other communication channels.
• Process customer orders accurately and efficiently, ensuring timely delivery.
• Provide detailed product information and technical support to customers.
• Collaborate with the sales and operations teams to resolve any customer issues or concerns.
• Identify and pursue new sales opportunities to expand our customer base.
• Maintain detailed records of all customer interactions and sales activities.
• Assist with the development and implementation of sales strategies and initiatives.

Qualifications

• 2-3 years of experience in an inside sales, customer service, or account management role in a related industry.
• Strong communication and interpersonal skills, with the ability to build positive relationships with customers.
• Excellent problem-solving and analytical skills, with the ability to think critically and make informed decisions.
• Proficient in using customer relationship management (CRM) software and other sales-related tools.
• Knowledge of the metals distribution and production industry or a related field is preferred.
• A bachelor's degree in Business, Marketing, or a related technical certificate is preferred.

We offer a competitive compensation package, including a base salary and commission structure, as well as a comprehensive benefits package. If you are passionate about providing exceptional customer service and contributing to the growth of a dynamic, regional company, we encourage you to apply today.

Please visit our website for more opportunities at www.eqstaffingsolutions.com.