Inside Heavy-Duty Parts Sales—Experienced, $40-$45/hr

Velocity Truck Centres; Edmonton; On-site; CAD 55,000 - 62,000; Full time

Benefits offered by this job

Vacation time

Extended health coverage

Life insurance & disability

Job summary

Velocity Truck Centres Edmonton West is seeking an Inside Parts (Heavy Duty) Salesperson to provide centralized parts sales support and technical expertise to the OPS team. You will engage customers, process orders, and help grow parts revenue in a fast-paced environment.

You will build relationships, upsell parts and services, handle inquiries, and ensure accurate order fulfilment from placement to delivery while maintaining high service standards.

Qualifications

• High school diploma or equivalent required.
• Minimum 5 years heavy duty truck parts experience.
• Minimum 5 years direct sales experience with proven closing successes.
• Basic computer knowledge and MS Office proficiency.
• Excellent customer service and communication skills.
• Ability to work independently and in a team.

Responsibilities

• Conduct outbound sales calls to solicit additional parts revenue from house accounts.
• Handle overflow of incoming parts sales calls from Canadian regions.
• Identify customer needs and provide solutions to meet expectations.
• Answer inquiries regarding transactions and sales history.
• Upsell parts and services where opportunities arise.
• Stay informed on new parts, features and applications to guide customers.
• Source parts via available resources to match customer needs.
• Manage orders from placement to fulfillment with timely communication.
• Route calls to appropriate resources when needed.
• Document all call information according to SOPs.

Skills

Heavy duty parts

Direct sales

Microsoft Office

Customer service

Problem solving

Communication

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Velocity Truck Centres Edmonton West is seeking an Inside Parts (Heavy Duty) Salesperson to provide centralized parts sales support and technical expertise to the OPS team. You will engage customers, process orders, and help grow parts revenue in a fast-paced environment.

You will build relationships, upsell parts and services, handle inquiries, and ensure accurate order fulfilment from placement to delivery while maintaining high service standards.