Inpatient Stroke Care Coordinator Lead

University Health Network; Toronto; On-site; CAD 91,000 - 114,000; Full time

Benefits offered by this job

HOOPP pension plan

Transit access

Flexible work environment

Development opportunities

Corporate discounts

Job summary

The University Health Network (UHN) seeks a Service Coordinator for the Inpatient Stroke Services at University Centre, Toronto Rehab. This program‑level leadership role guides patient flow, admission and discharge planning, and provides clinical leadership to staff within a multidisciplinary team.

You will mentor staff, coordinate capacity, and engage with physicians and external partners to ensure safe, timely patient care.

Qualifications

• At minimum, completion of a Master’s degree in Health-related discipline or recognized equivalent required.
• Current valid Certificate of Practice from relevant Health related College (i.e., OT, PT, RN, SLP, SW, RT, RD etc.), required.
• At minimum, over 4 years up to and including 6 years practical and related experience and/or 2 years on-the-job training required.
• Knowledge and experience in admission and discharge planning and case management required.
• Knowledge and experience using utilization management principles and length of stay management strategies required.
• Demonstrated leadership abilities and experience required.
• Experience in project management preferred.
• Experience in program development and implementation preferred.
• Experience working with interdisciplinary teams is required.
• Specialized experience with the rehabilitation stroke population the role is required.
• Excellent decision making, organizational and time management skills required.
• Knowledge of standards of practice and applicable healthcare legislation required.
• Current Basic Life Support (C Level) Heart Saver plus (Canada) required.

Responsibilities

• Leads and/or participates in developing and implementing organizational initiatives regarding quality improvements and program development.
• Plans, organizes, directs, coordinates, and evaluates activities related to patient admission and discharge
• Ensures efficient and effective unit/program operation by providing mentorship and promoting a supportive learning environment for health professions, physicians, nurses, support and administrative staff
• Acts as a clinical resource for the acute and/or community inter-professional teams by providing information based on clinical knowledge and theory/practice related to clients with complex health care needs
• Establishes and maintains a systematic review and assessment of department capacity.
• Service Coordinators consult with and engage appropriate staff members, physicians and others and they independently make decisions for the patient’s admissions/discharges and team allocation
• Service Coordinators develop and maintain fundamental strong relationships with patients/families, external partners and other stakeholders by consulting, problem solving cases and providing ongoing education
• When a Program Manager is unavailable, the Service Coordinator of a program may act as Manager’s delegate on clinical and practice issues of the program

Skills

Leadership

Admission/discharge planning

Case management

Utilization management

Project management

Program development

Interdisciplinary teamwork

Stroke rehabilitation experience

Decision making

Organization & time management

Standards of practice knowledge

Healthcare legislation knowledge

Education

Master’s degree in health-related discipline

Certificate of Practice from Health-related College

Job description

The University Health Network (UHN) seeks a Service Coordinator for the Inpatient Stroke Services at University Centre, Toronto Rehab. This program‑level leadership role guides patient flow, admission and discharge planning, and provides clinical leadership to staff within a multidisciplinary team.

You will mentor staff, coordinate capacity, and engage with physicians and external partners to ensure safe, timely patient care.