Infrastructure Analyst

T&T Supermarket; Richmond; On-site; CAD 85,000 - 110,000; Full time

Benefits offered by this job

Performance bonuses

Extended health/dental/vision care

Life/AD&D insurance

Paid vacation, sick, marriage, bereav-

Job summary

T&T Supermarket is seeking an Infrastructure Analyst to bridge business requirements with technology solutions. You will analyze, design, implement, and maintain robust, secure infrastructure systems while collaborating across IT, operations, and business units.

Responsibilities include leading infrastructure projects, maintaining documentation, monitoring systems, and contributing to strategic roadmaps. The role supports a dynamic retail environment with a 5-day work week.

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum 3 years of relevant experience in a similar role.
• Strong knowledge of networking, storage, virtualization, and servers.

Responsibilities

• Collaborate with IT, operations and business units to design infrastructure solutions.
• Lead infrastructure-related projects and manage implementations.
• Collaborate with teams and third parties to engineer and maintain solutions.
• Maintain accurate documentation of configurations, changes, and designs.
• Monitor systems and analyze infrastructure for improvements and risks.
• Contribute to infrastructure strategies, roadmaps and architecture.
• Identify and resolve infrastructure issues and ensure timely resolution.
• Perform other duties as assigned.

Skills

Networking

Storage systems

Virtualization

Servers

Operating systems

Databases

Cloud computing

Authentication systems

Project management

Analytical skills

Problem-solving

Communication

Interpersonal skills

Attention to detail

Education

Bachelor's degree in Computer Science/Engineering/Information Science

Job description

Reporting to the Senior IT Manager - Technology Enablement, the Infrastructure Analyst is responsibility to bridge the gap between business requirements and technology solutions, analyze, design, implement and maintain a robust, reliable, and secure infrastructure systems.

You Will

• Collaborate with cross-functional teams, including IT, operations, and business units, to understand their requirements and provide infrastructure solutions that meet their needs
• Lead infrastructure-related projects and manage the implementation process
• Collaborate with infrastructure team, stakeholder and third party to design, engineer, implement, and maintain technology solutions
• Maintain accurate and up-to-date documentation of infrastructure configurations, system changes, design and specifications
• Keep abreast of new technologies, industry trends, and best practices
• Conduct comprehensive system monitoring and analysis of the existing infrastructure systems to identify areas of improvement, potential risks, and future scalability needs
• Involve in developing infrastructure strategies, roadmaps, and architectural designs that align with business objectives.
• Identifying and resolving infrastructure-related issues, troubleshooting system failures, and
• Coordinate with relevant teams to identify issues and ensure timely
• Perform any other duties assigned by the superior(s)

You Should Have / Be

• Bachelor’s degree in Computer Science, Computer Engineering, Information Science (or related field) or equivalent job experience
• Minimum 3 years of relevant experience in similar position
• Possess comprehensive knowledge in various infrastructure technologies including networking, storage systems, virtualization technologies and servers
• Proficiency in operating systems, databases, cloud computing, and authentication systems
• Strong knowledge of hardware, software, and their integration
• Experience in project management
• Analytical and problem-solving skills are crucial
• Pay attention to detail, and effective communication abilities; service oriented and good interpersonal skills
• Shift rotation and out of office support will be required
• Demonstrate initiative, flexibility and responsiveness in completing tasks
• Performance bonuses
• Extended health/dental/vision care
• Life/AD&D insurance
• Paid vacation, sick, marriage, bereavement leaves

Shift

5-day work week (Monday to Friday), 9:00am - 5:30pm (Actual working hours may vary slightly by department, depending on operational needs.)

Safety Statement

Safety continues to be T&T Supermarket's top priority. We've established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.