Information Services Clerck -Part Time

Timmins; Timmins; On-site; CAD 38,000 - 41,000; Full time

Benefits offered by this job

Disability recruitment accommodations

HOOPP eligibility

Job summary

Timmins and District Hospital is seeking a clerical/receptionist to support Information Services with registration, switchboard and data entry tasks. The role involves updating patient data in Meditech and using ERNI, CRITICAL and other systems while interacting with patients and staff across the hospital.

The position requires a high school diploma plus a post-secondary administrative diploma, with bilingual English/French ability.

Qualifications

• Requires post-secondary diploma in a related administrative field.
• Typing speed of 40 words per minute or faster.
• Proficient in MS Word, Excel, PowerPoint and Outlook.
• Bilingual in English and French.
• Ability to work independently and as part of a team.
• Experience with registration, switchboard, chart assembly and scanning is an asset.
• Strong communication and organizational skills.

Responsibilities

• Update patient demographics and register visit data in Meditech.
• Enter/update information in ERNI, CRITICAL and other web-based programs.
• Interact with patients, visitors and staff; communicate effectively.
• Maintain confidentiality and handle sensitive information.
• Support department staff and adhere to Respectful Workplace Policy.
• Perform additional duties as assigned.

Skills

Typing 40 wpm

MS Office suite

Bilingual English/French

Independent work

Teamwork

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Post-secondary diploma in Office/Medical/Business Administration or related program

Tools

Meditech

ERNI & web-based systems

Job description

POSITION SUMMARY:
To perform the clerical and/or receptionist duties within the Information Services portfolio: Reception / Registration / Switchboard / Health Data functional areas.

Position Responsibilities

• Update patient demographic information and register patient visit data in the Meditech system.
• Enter and update information in ERNI, CRITICAL and other web-based programs as needed.
• Interact with and take direction from patients, visitors and other staff, as required.
• Communicate effectively with people at all levels, in person and over the phone, when providing or obtaining information.
• Accurately observe important details in written material when documenting information and filing reports.
• Remain alert, have a good memory, present a pleasant personality, and use tact and diplomacy when carrying out responsibilities.
• Handle highly sensitive information confidentially.
• Maintain good working relationships with departmental staff, health care providers and all other hospital staff, in accordance with the hospital’s Respectful Workplace Policy.
• Perform other departmental responsibilities as assigned.

Position Requirements

• High school diploma or equivalent.
• A post-secondary diploma in Office Administration, Medical Administration, Business Administration or another related program is mandatory.
• Previous experience in a clerical office environment and knowledge of medical terminology are considered assets.
• Ability to perform routine office procedures and clerical tasks, including typing 40 words per minute and filing quickly and accurately.
• Strong ability to work with computerized data entry systems.
• Intermediate to advanced knowledge of Microsoft Word, Excel, PowerPoint and Outlook.
• Ability to work independently, show initiative with minimal supervision and work as part of a team.
• Excellent oral and written communication and interpersonal skills.
• Ability to check information such as names, titles and chart numbers, and file documents in the correct order.
• Ability to understand instructions and use good judgment when dealing with patients, visitors and other professionals.
• Professional telephone manners and etiquette.
• Employment history that demonstrates regular attendance.
• Physical ability to work while sitting or standing for most of the day, and to bend, reach, lift and crouch when using departmental files.
• Flexibility to work different shifts.
• Experience in registration, switchboard, chart assembly and scanning is considered an asset.
• Ability to provide effective services to clients and patients in both English and French.
• All TADH staff members must follow the COVID-19 vaccination series in accordance with the most up-to-date vaccine guidance provided by the Ontario Ministry of Health.

Compensation and Benefits

• Starting wage: $27.85 per hour, up to $29.60 per hour, according to the STW collective agreement.
• Option to enroll in the Healthcare of Ontario Pension Plan

Timmins and District Hospital provides accommodations for applicants with disabilities during the recruitment process.

TADH is committed to an inclusive, equitable and accessible workplace. Indigenous people, visible minorities and persons with disabilities are encouraged to apply and self-identify.