Information Management Analyst

Calgary Police Service; Calgary; On-site; CAD 56,000 - 76,000; Full time

Job summary

The Calgary Police Service seeks an Information Management Analyst to support and enhance records management practices aligned with governance standards. You will identify opportunities for improvements, evaluate rules and solutions, and help implement new processes, tools and services for CPS records management.

Responsibilities include conducting audits of repositories, guiding retention and storage decisions, coordinating annual inventories and developing training materials.

Qualifications

• Diploma in Records, Information Management or related field.
• Minimum 5 years of records or information management experience.
• Experience with OpenText Content Management is an asset.
• Knowledge of records management principles, standards and best practices is an asset.

Responsibilities

• Conduct appraisals, analyses, audits and reviews of information repositories (OpenText, network drives, physical files).
• Provide corporate guidance on records functions and compliance with policies, security classification and retention schedules.
• Advise on file structure, storage, retention and information handling across physical and electronic environments.
• Coordinate annual records inventory and disposition requests for expired records.
• Develop and deliver training materials and workshops for CPS members involved in records management.
• Research emerging technologies and trends affecting CPS records and information management programs.

Skills

Emotional intelligence

Relationship building

Accountability

Results orientation

Education

Diploma in Records/Information Management

Tools

OpenText Content Management

Job description

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As the Information Management (IM) Analyst, you are the key contributor and the subject matter expert (SME) supporting the successful establishment and ongoing enhancement of records and information management practices aligned with the information management governance standards at the Calgary Police Service (CPS). You are responsible for identifying opportunities for records and information management improvements, evaluate business rules and solutions, and facilitate the implementation of new or enhanced processes, tools, and services that support the delivery of the CPS' mission. Specific duties include:

• Conduct appraisals, analyses, audits, and reviews of electronic and physical information repositories, including OpenText Content Management libraries, network drives, physical file rooms, and other electronic libraries.
• Provide corporate guidance to all CPS business areas on records functions, ensuring compliance with records management policies, information security classification, and retention schedules.
• Provide expertise in electronic and physical records management, ensuring compliance with municipal, provincial, and federal legislative requirements, and advise on file structure, storage, retention, and appropriate information handling.
• Coordinate and assist all CPS with the annual inventory of records across a variety of formats and repositories; determination of record classification and retention; movement of inactive records to appropriate storage locations; and preparation and approval of disposition requests of expired records.
• Develop and deliver records and information management training materials, courses, and workshops for CPS members that are involved in creating and managing information.
• Research emerging technologies and trends that may impact the CPS records and information management programs.

Qualifications

• A diploma in Records, Information Management, or a related field and a minimum of 5 years of records or information management experience.
• Previous experience with OpenText Content Management platform is an asset.
• Demonstrated knowledge of records and information management principles, standards, and best practices across both physical and electronic environments is also considered an asset.
• Success in this position requires emotional intelligence; creating and sustaining safe, respectful and inclusive workplaces; promoting supportive, balanced and professional accountability; building and maintaining relationships; developing self and others; striving for results.

Pre-employment Requirements

• An enhanced security clearance will be conducted.
• Successful applicants must provide proof of qualifications. Education obtained from out of country must have or be able to obtain, an Education Credential Assessment (ECA) for confirmation of equivalent credentials.

Position and Pay Information

Business Unit: Calgary Police Services

Union: CUPE Local 38

Position Type: 1 Permanent & 1 Temporary (up to 10 months)

Compensation: Pay Grade 9 $41.49 - 55.51 per hour

Hours of work: Standard 35 hour work week.

Days of work: This position works a 5 day work week with 1 day off in a 3 week cycle.