Industrial Inside Sales & Service Specialist

Applied Industrial Technologies - Canada; Saskatoon; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Bonus opportunities

Health, vision, and dental coverage

Paid vacation

Tuition reimbursement

Community involvement opportunities

Job summary

Applied Industrial Technologies - Canada in Saskatoon is seeking a Customer Service Representative to provide expert assistance and build ongoing relationships with customers. You will handle inside sales activities, respond to inquiries, and support the outside sales team to ensure timely order processing.

The role emphasizes professional communication, attention to detail, and the ability to multitask in a busy branch environment. A background in industrial or fluid power sales is preferred.

Qualifications

• Experience in Industrial or Fluid Power components sales
• Self-motivated
• Enthusiastic with a positive attitude and desire to succeed
• Interest in customer satisfaction and desire to provide excellent service
• Ability to multitask in a busy office environment while maintaining professionalism
• Attention to detail
• Excellent written and verbal communication skills
• Analytical and problem-solving capability
• Computer literacy with focus on Outlook, Word, Excel
• SAP experience would be an asset

Responsibilities

• Inside Sales responsibilities
• Directly engaged in all sales activities
• Maintaining up to date knowledge of the company’s service offerings
• Prospecting for new customers and demonstrate product benefits
• Build ongoing relationships with customers
• Responding to customer product inquiries both in person (branch) and via phone/email
• Providing support to the outside sales force
• Ensuring accurate, timely order processing through the computerized order processing system

Skills

Communication skills

Multitasking

Attention to detail

Self-motivated

Customer service orientation

Analytical thinking

Tools

SAP

Excel

Job description

Applied Industrial Technologies - Canada in Saskatoon is seeking a Customer Service Representative to provide expert assistance and build ongoing relationships with customers. You will handle inside sales activities, respond to inquiries, and support the outside sales team to ensure timely order processing.

The role emphasizes professional communication, attention to detail, and the ability to multitask in a busy branch environment. A background in industrial or fluid power sales is preferred.