Individual Business Analyst

Dayforce HCM, Inc.; Waterloo; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player seeks an Individual Business Analyst to join their dynamic team. This hybrid role offers the opportunity to work closely with stakeholders to assess needs and document processes, contributing to the success of various initiatives. With a focus on life insurance products, the position requires strong project management and analytical skills. The company promotes a healthy work-life balance and values open communication, making it an ideal environment for personal and professional growth. Join a forward-thinking organization that prioritizes employee wellness and collaboration.

Benefits

Employee wellness programs

Onsite cafeteria

Employee resource groups

Regular team events

Qualifications

• Strong organizational and project management skills.
• Excellent influencing and interpersonal skills.

Responsibilities

• Assess and document stakeholder needs for projects.
• Create product backlog items detailing initiative requirements.
• Support User Acceptance Testing and documentation.

Skills

Project Management

Interpersonal Skills

Analytical Skills

Documentation Skills

Agile Methodologies

Waterfall Methodologies

Communication Skills

Education

Post-secondary degree

Job description

At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable today.

Position Title: Individual Business Analyst
Reports To: Director, Individual Portfolio Management
Department: Individual Project Management
Term: Temporary Full Time, Fourteen (14) Month Contract

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.


The Opportunity:We are looking to bring an Individual Business Analyst onto our Individual Project Management team. The Individual Business Analyst plays a key role in contributing to the on time and on budget success of various projects by accurately capturing the requirements and scope. This role typically works on smaller initiatives and/or works with a more Senior BA on mid-sized initiatives.

What you will be doing:

• Assess, research, analyze and document sponsor/stakeholder needs
• Working with Customer Advisor Experience Team, the Product Owner(s) and consulting with stakeholders and SMEs, document current business processes and develop and document new processes
• Recommend business solutions that satisfy client, advisor, sponsor, and or stakeholder needs
• Create/document product backlog items detailing the initiative requirements, identifying the objectives and key results, and breaking down the tasks pertaining to the Epic
• From a Production Support perspective, identify, track, escalate and assist with the resolution of production issues
• Gain and in-depth knowledge of the value stream you are working in, in support of understanding and contributing to the development and implementation of initiatives being worked on in the team.
• Create or assist others in the writing of user documentation, instructions and procedures
• Support User Acceptance Testing by supporting planning, development of test cases and execution of tests

What you will bring:

• Good knowledge of life insurance (products and processes)
• Strong organization skills and well-developed project management skills
• Excellent influencing and interpersonal skills with ability to develop and deliver presentations
• Good conceptual skills and ability to exercise flexibility and judgement in a changing environment
• Good knowledge and understanding of analysis and productivity improvement methodologies
• Post-secondary degree or equivalent combination of education and work experience
• Knowledge of and or previous experience working in both Agile and Waterfall project methodologies is an asset
• High level of accuracy and attention to detail
• Superior documentation and presentation skills
• Strong motivational and communication skills
• Adaptable to change
• Self-management and time management skill

What’s in it for you:

• A healthy work-life balance with employee wellness top of mind
• We value open, honest communication between team members, challenging each other to continually improve
• Employee resource groups that support an inclusive work environment
• An onsite, full-service cafeteria with a variety of daily options
• Regular EQ Together events focused on company togetherness and collaboration

As part of the recruitment/offer process you will be required to:

• Provide two professional references (minimum one supervisor and above)

This role is open due to an existing vacancy.

To learn more about Equitable, we encourage you to explore our organization.

At Equitable, we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at [e-mail] if you would like to receive our job postings in an alternative format or require an accommodation with the application process.

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• Job Family Individual Contributor - Non Transactional