Indigenous Health Access Coordinator

Southwestern Ontario Field Unit, Parks Canada; Ottawa; On-site; CAD 50,000 - 70,000; Full time

Job summary

A government agency in Ottawa seeks a Development Program Officer to support Indigenous health services through effective communication and relationship-building. You will respond to inquiries, process applications, and collaborate with communities to enhance health outcomes. Candidates should have a secondary school diploma and proficiency in customer service and technology. This role is integral to serving First Nations and Inuit communities in a dynamic environment.

Qualifications

• Secondary school diploma or an equivalent alternative.
• Experience in a customer service environment focusing on technology proficiency.
• Ability to manage a high-volume workload.

Responsibilities

• Respond to phone inquiries and triage requests.
• Process and track applications according to guidelines.
• Build and maintain relationships with Indigenous communities.
• Provide direct health services support.

Skills

Effective communication (oral and written)

Attention to detail

Customer service skills

Technology proficiency (Outlook, Excel, Word)

Education

Secondary school diploma or employer-approved alternative

Job description

A government agency in Ottawa seeks a Development Program Officer to support Indigenous health services through effective communication and relationship-building. You will respond to inquiries, process applications, and collaborate with communities to enhance health outcomes. Candidates should have a secondary school diploma and proficiency in customer service and technology. This role is integral to serving First Nations and Inuit communities in a dynamic environment.