Indigenous Crisis Response Leader Trauma-Informed Support

Ontario Native Women's Association; Thunder Bay; On-site; CAD 60,000 - 80,000; Full time

Job summary

Ontario Native Women’s Association (ONWA) is seeking a dedicated Crisis Response Coordinator to provide immediate crisis response, stabilization supports, and system navigation for Indigenous women at risk of trafficking, or exiting trafficking, ensuring trauma-informed, culturally grounded, and client-centered assistance.

Reporting to the Branch Manager, you will collaborate with police, shelters, healthcare, and community partners, deliver trainings, and guide clients toward long-term safety

Qualifications

• Post-secondary diploma or degree in Counselling, Social Work, Psychology; Master’s considered an asset.
• Minimum three years’ experience with sexually trafficked women.
• Minimum three years’ experience supporting Indigenous women.
• Supervisory or leadership experience is an asset.
• Experience delivering crisis intervention, conflict resolution, supportive counselling, and case management.
• Proven ability to assess risk, mediate conflict, and respond to crisis situations.
• Strong organizational, project management, and time management skills.
• Excellent verbal, written, interpersonal, and relationship-building skills.
• Experience delivering training, education sessions, and presentations.
• Ability to work independently and in multidisciplinary teams.
• Knowledge of trauma-informed care and crisis stabilization.

Responsibilities

• Provide immediate crisis response, stabilization supports, and system navigation for Indigenous women at risk or exiting trafficking.
• Coordinate with Crisis Response Workers, team, police, shelters, housing providers, healthcare professionals, and other service providers.
• Provide leadership, training, and guidance to ensure coordinated service delivery.
• Support transitions to long-term resources and supports.

Skills

Crisis intervention

Conflict resolution

Counselling

Case management

Risk assessment

Time management

Organizational skills

Interpersonal skills

Relationship-building

Training delivery

Multidisciplinary teamwork

Indigenous language (asset)

Education

Counselling/Social Work/Psychology degree

Master’s degree asset

Tools

Microsoft Office Suite

Office 365

Databases

Job description

Ontario Native Women’s Association (ONWA) is seeking a dedicated Crisis Response Coordinator to provide immediate crisis response, stabilization supports, and system navigation for Indigenous women at risk of trafficking, or exiting trafficking, ensuring trauma-informed, culturally grounded, and client-centered assistance.

Reporting to the Branch Manager, you will collaborate with police, shelters, healthcare, and community partners, deliver trainings, and guide clients toward long-term safety