Junior Server — Guest‑Focused Service in Dynamic F&B

AccorHotel; Richmond; On-site; CAD 30,000 - 36,000; Full time

Benefits offered by this job

Duty meal

Free hotel stay for two

Employee discount rates

GRSP enrollment

Company pension plan

TransLink pass reimbursement

YVR parking / parking pass

Discounted rates for Accor properties

Job summary

Fairmont Vancouver Airport is hiring a Junior Server to deliver consistent, professional service within our airport-side dining environment. You will engage guests, convey menu knowledge, and maintain a clean, welcoming station in a fast-paced setting.

Join a culture that values inclusivity and development, with benefits including a duty meal, a complimentary two-night hotel stay, employee rates, GRSP enrollment and pension options. Accor properties worldwide offer growth opportunities.

Qualifications

• Customer service oriented with calm and courteous demeanor.
• Strong interpersonal and problem solving abilities.
• Must possess and maintain a valid Serving It Right certification.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Assist guests regarding menu items in an informative and helpful way.
• Setup, take down and continued cleanliness of Busser station.
• Clearing and setting of tables to meet the highest standards of organization and cleanliness.
• Meticulous care in ensuring the restaurant is clean, tidy, organized and inviting.
• Act as a liaison with the Host/Hostess team to ensure tables are setup for guest needs and are ready in time for reservations.
• Relay important information between Servers and Kitchen.
• Assist in the delivery of menu items from Kitchen or Bar to tables, to maintain efficient service times.
• Follow outlet policies, procedures and service standards.
• Have full knowledge of beverage lists and promotions, menu items and preparation methods.
• Follow all safety and sanitation policies when handling food and beverage.
• Other duties as assigned

Skills

Guest service

Interpersonal skills

Teamwork

Under pressure

Serving It Right

Job description

Fairmont Vancouver Airport is hiring a Junior Server to deliver consistent, professional service within our airport-side dining environment. You will engage guests, convey menu knowledge, and maintain a clean, welcoming station in a fast-paced setting.

Join a culture that values inclusivity and development, with benefits including a duty meal, a complimentary two-night hotel stay, employee rates, GRSP enrollment and pension options. Accor properties worldwide offer growth opportunities.