In-Office Bilingual Reception & Admin Support

Definity Financial Corporation; Montreal (administrative region); Hybrid; CAD 35,000 - 42,000; Full time

Job summary

Definity Financial Corporation is seeking a professional receptionist to reflect a positive image and provide exceptional service on the phone, in person at reception and in writing. This role is fully office-based with attendance five days a week; remote work is not available.

You must be perfectly bilingual in French and English, have 5 to 10 years of receptionist experience, and be proficient with Windows, MS Word and MS Excel. A high school diploma is required.

Qualifications

• High school diploma required.
• 5–10 years of receptionist experience.
• Perfectly bilingual in French and English.
• Strong written and verbal communication.
• Familiarity with MS Word and Excel.

Responsibilities

• Answer telephone calls and greet visitors.
• Categorize intake cases for routing to the correct function.
• Prepare form letters and other correspondence.
• Verify and/or enter data from documents.
• Assist staff with telephone reliability.
• Sort mail and manage mail flow.
• Support achievement of customer service and business goals.

Skills

Bilingual FR-EN

Communication

Organizational skills

Calm under pressure

Initiative

Education

High school diploma

Tools

MS Word

MS Excel

Windows

Job description

Definity Financial Corporation is seeking a professional receptionist to reflect a positive image and provide exceptional service on the phone, in person at reception and in writing. This role is fully office-based with attendance five days a week; remote work is not available.

You must be perfectly bilingual in French and English, have 5 to 10 years of receptionist experience, and be proficient with Windows, MS Word and MS Excel. A high school diploma is required.