Bilingual Receptionist

Altis; Ottawa; On-site; CAD 40,000 - 52,000; Full time

Benefits offered by this job

Health and dental benefits

Paid time off

On-site parking

Job summary

Altis is seeking a bilingual receptionist to be the first point of contact for clients, visitors and business partners. You will work with the administrative team and managers to create a welcoming, organized environment and support individuals navigating challenging financial circumstances.

The role emphasizes professionalism, empathy and initiative in a busy front-office setting. From day one, you’ll contribute to smooth operations with English and French communications, scheduling, payments

Qualifications

• 3+ years of receptionist or administrative experience.
• Fluency in written and spoken English and French is required.
• Excellent organizational, multitasking and attention-to-detail skills.
• Strong judgment and discretion when working with confidential client information.
• A calm, empathetic approach to conflict resolution and client interactions.
• A proactive, committed and collaborative mindset, with the confidence to take initiative.

Responsibilities

• Answer incoming calls, greet visitors and manage email and fax communications in English and French.
• Schedule and reschedule appointments and coordinate daily schedules.
• Receive, record and process client payments while maintaining accurate client information.
• Prepare client and creditor documentation and support administrative processes related to insolvency files.
• Manage incoming and outgoing mail, courier arrangements, filing and office documentation.
• Order office and kitchen supplies and provide general administrative support.

Skills

Bilingual communication

Administrative support

Organizational skills

Attention to detail

Discretion with confidential info

Initiative and teamwork

Job description

Language:

Fluency in English and French, written and spoken, required

Background Check Requirement:

Criminal background check and employment references required

About the Opportunity

Join a well-established professional services firm as a Bilingual Receptionist, where you’ll be the first point of contact for clients, visitors and business partners.

Working alongside the administrative team and closely with managers, you’ll help create a welcoming, organized experience while supporting individuals who may be navigating challenging financial circumstances. This is a great opportunity for someone who brings professionalism, empathy and initiative to a busy front-office environment.

What’s In It for You

Fully covered health and dental benefits, paid time off, five additional sick days and on-site parking. You’ll receive hands‑on training from an experienced administrative team in a workplace known for long employee tenure.

Your Responsibilities

• You’ll answer incoming calls, greet visitors and manage email and fax communications in English and French.
• You’ll schedule and reschedule appointments and coordinate daily schedules.
• You’ll receive, record and process client payments while maintaining accurate client information.
• You’ll prepare client and creditor documentation and support administrative processes related to insolvency files.
• You’ll manage incoming and outgoing mail, courier arrangements, filing and office documentation.
• You’ll order office and kitchen supplies and provide general administrative support.

Skills and Qualifications

• 3+ years of receptionist or administrative experience.
• Fluency in written and spoken English and French is required.
• Excellent organizational, multitasking and attention-to-detail skills.
• Strong judgment and discretion when working with confidential client information.
• A calm, empathetic approach to conflict resolution and client interactions.
• A proactive, committed and collaborative mindset, with the confidence to take initiative.

Note from the Hiring Manager

“We’re looking for someone who takes initiative, stays organized and genuinely enjoys being part of a team. This role is often the first connection our clients have with us, so being able to stay calm, professional and compassionate, even during difficult conversations, really matters.”