Implementation Specialist - (Health and Welfare)

Arthur J. Gallagher & Co. (AJG); Mississauga; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company where you can make a significant impact on workplace environments. As an Implementation Programmer, you will play a crucial role in managing employee benefit plan administration, collaborating with project managers and clients to ensure successful system implementations. Your expertise in system analysis, configuration, and development will be vital in enhancing operational efficiency. This dynamic role offers the chance to work in a fast-paced environment, where your problem-solving skills and attention to detail will help shape the future of employee benefits. Embrace this opportunity to contribute to meaningful change and build a legacy of transformation.

Benefits

Flexible medical & dental coverage

Life and AD&D Insurance options

Retirement savings with company match

Employee Stock Purchase Plan

Educational expense reimbursement

Discounted gym membership

Opportunity for flexible work arrangements

Paid sick days

Employee referral bonus program

Employee Assistance Program

Qualifications

• 5+ years of system implementation and transition experience required.
• Proficient in Microsoft Office and programming languages like Java and PL/SQL.

Responsibilities

• Analyze plan documentation and interface requirements for system implementation.
• Collaborate with project managers and clients to define business requirements.

Skills

System Implementation

Problem-Solving

Analytical Skills

Communication Skills

Detail-Oriented

Education

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

PL/SQL

Java

C

C++

.NET

Kettle Framework

Job description

Introduction

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Our application delivery experts are essential in managing the outsourcing of employee benefit plan administration. Collaborating closely with project managers, clients, and team members, the Implementation Programmer is pivotal in configuring, developing, and deploying health and welfare system implementations, managing vendor integrations, and conducting ongoing maintenance activities. This role involves creating reports, interfaces, and customizations within the existing application framework, as well as configuring and developing new standalone applications when necessary. The Senior Programmer will utilize strong communication, analytical, and problem-solving skills to identify, articulate, and resolve system issues, review code, and provide guidance and mentorship as needed.

How you'll make an impact

• Analyze plan documentation, data, and interface requirements
• Meet with systems owners and end users to define business requirements and systems goals, and identify and resolve business systems issues.
• Execute the configuration of the system, data configuration, and vendor interfaces based on requirements
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Collaborate with other business SMEs in the development of system solutions
• Provide quality assurance on system parameters and vendor interfaces
• Liaise with third-party support and vendors as required
• Develop and review system functionality
• Develop, review, and maintain technical/user documentation
• Attend, participate, and contribute to team meetings and client meetings
• Work with users to provide system support and troubleshoot system problems on complex issues
• Collaborate closely with the Project Manager/Team Leader to communicate project progress and delivery

About you

• 5+ years of system implementation and transition experience
• Asset: Proven knowledge of Health & Welfare (benefits) programs and administration as well as implementation processes
• Detail-oriented and able to multi-task, demonstrate problem-solving, analytical, and decision-making skills
• Excellent oral and written communication skills to communicate concepts and information to teammates and clients
• Enjoy working in a fast-paced, deadline-oriented project team environment
• System analysis/implementation/testing experience
• Proficient with Microsoft Word, Excel, and Access
• Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
• Working technical knowledge of PL/SQL and Java, C, C++, .NET
• Proficiency in technical and business skills to effectively address the requirements with vendors and the client
• Proven knowledge in Analysis, Configuration, and Defect Tracking
• Kettle Framework an asset

Required: Bachelor's degree and a minimum of 5 years related experience required.

Preferred: Industry-specific certifications

Compensation and benefits

On top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Flexible medical & dental coverage to meet your household's needs
• Life, Dependent Life, and AD & D Insurance options
• Retirement savings including RRSP including a company match, TFSA, pension, and more
• Employee Stock Purchase Plan

Other benefits include:

• Educational expense reimbursement
• Employee assistance programs
• Discounted gym membership (GoodLife Fitness)
• Opportunity for flexible work arrangements
• Paid sick days & personal days
• Employee education recognition program
• Employee referral bonus program
• LifeWorks Employee Assistance Program

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences, and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors, or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.