Implementation Consultant

Solventum; Canada; Hybrid; CAD 95,000 - 125,000; Full time

Job summary

Solventum is seeking an experienced Implementation Consultant to collaborate with Canadian healthcare customers and internal teams to complete implementation deliverables and meet project objectives.

You will assess current-state workflows, validate future-state workflows for 360 Encompass, configure and test environments, lead issue investigations, and train system admins and end users while improving documentation and tools for Canadian workflows.

Qualifications

• Bachelor’s degree or higher in health informatics, CS, or IT.
• Three years of combined experience in healthcare software support or implementation.
• Experience documenting issues, coordinating test support, and communicating status to customers and teams.

Responsibilities

• Collaborate with Canadian healthcare customers and internal teams to deliver implementation milestones.
• Assess current-state CDI, HIM workflows and validate future-state workflows for 360 Encompass.
• Configure, test, validate, and support Solventum application environments during implementation.
• Lead issue investigation, documentation, customer communications, testing support and go-live readiness.
• Train system administrators, super users, and end users; improve implementation materials and Canadian workflow docs.

Skills

Healthcare software experience

Documentation & communication

Problem solving

Communication skills

Customer relationship management

Education

Bachelor's degree or higher in health informatics/CS/IT

Tools

360 Encompass

Codefinder

HDM

Epic

Cerner / Oracle Health

MEDITECH

Altera Health

Job description

**Implementation Consultant** **(Solventum)****3M Health Care is now Solventum****At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.****We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.****The Impact You’ll Make in this Role** *As a(n) Implementation Consultant, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:** *Collaborating with Canadian healthcare customers and Solventum internal teams to complete implementation deliverables and meet project objectives.** *Assessing current-state coding, abstracting, CDI, and HIM workflows and helping validate future-state workflows for 360 Encompass.** *Configuring, testing, validating, and supporting Solventum application environments during implementation.** *Leading issue investigation, documentation, customer communication, testing support, and go-live readiness activities.** *Training system administrators, super users, and end users while contributing to improved implementation materials, tools, and Canadian workflow documentation.*As a(n) [insert job title/alternate job title option], you will have the opportunity to tap into your**Your Skills and Expertise**To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:* Bachelor’s Degree or higher in health informatics, Computer Science, Information Technology,AND three (3) years of combined experience supporting software and/or implementing software in a healthcare settingANDIn addition to the above requirements, the following are also required:* Three (3) years experience supporting healthcare software implementation, configuration, testing, validation, training support, go-live readiness, or post go-live stabilization activities.* Three (3) years experience documenting implementation issues, coordinating test support, and communicating status or risks to customers and internal teams.Additional qualifications that could help you succeed even further in this role include:* Knowledge of Solventum HIS products, including 360 Encompass, Codefinder, HDM, or related applications.* Experience with Canadian coding and abstracting workflows, including CIHI standards, ICD-10-CA, CCI, DAD, and NACRS.* Experience with EHR implementation or integration activities involving Epic, Oracle Health/Cerner, MEDITECH, or Altera Health solutions.* Experience with healthcare interoperability standards, including HL7 v2.x, FHIR, APIs, and data exchange workflows.* Ability to maintain strong customer relationships in a fast-paced implementation environment.* Strong problem-solving, troubleshooting, analytical, and organizational skills.* Strong written and verbal communication skills with the ability to support excellent customer relationships.**Additional Requirements**In this role, you may be required to enter healthcare or other third-party facilities. Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications (collectively “prerequisites to entry”) for regulatory, safety, or other business reasons. All information will be kept in accordance with applicable law and Solventum policies. In order to respond to the prerequisites to entry, Solventum may share your information with the providers of medical screens, vaccinations, or verifications as well as the healthcare or other third-party facilities requiring the prerequisites to entry.**Work location: Remote****Travel: May include up to 25% domestic****Relocation Assistance: May be authorized****Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).****Supporting Your Well-being**Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.Vacancy Status: This is not an existing vacancy and is a new position. Applicable to Canadian Applicants. The expected compensation range for this position is - CAD, which reflects the anticipated base salary for this role. Actual compensation may vary based on factors such as a candidate’s experience, skills, training, and work location, in alignment with Canadian pay equity and pay transparency requirements. This role may also be eligible for additional compensation components (e.g., incentive programs) and a comprehensive suite of benefits available to employees in Canada. For more information on Solventum’s Total Rewards offerings, please visit: https://www.solventum.com/en-us/home/our-company/careers/#Total-RewardsSolventum Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of **@solventum.com**. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.**Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.**