Implementation Consultant

MediSolution; Manitoba; Hybrid; CAD 50,000 - 60,000; Full time

Job summary

Altera Digital Health is seeking an Implementation Consultant to lead Sunrise EMR Core/Ambulatory deployments across Manitoba. You will work within a professional services team to translate clinic workflows into electronic processes and provide expert guidance during configuration and go-live.

The role is remote in Canada with 10–15% travel, requiring 2+ years of healthcare IT implementation experience and strong communication with clinicians and executives.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 2+ years in healthcare IT implementation and configuration.
• Strong EMR/EHR knowledge, Sunrise EMR Core/Ambulatory preferred.
• Experience in formal implementation projects and go-live support.
• Clinical background; SQL/SSRS helpful.

Responsibilities

• Implement Sunrise EMR Core/Ambulatory at client sites, mainly in Manitoba.
• Execute project tasks per contract scope within the project team.
• Perform configuration tasks and provide workflow guidance to clinics.
• Support activation and meet transformation targets; manage client expectations.
• Travel 10–15% for on-site go-lives and critical activities.

Skills

EMR/EHR knowledge

Stakeholder comms

Project coordination

Travel readiness

Education

Bachelor’s degree or equivalent

Tools

SQL

SSRS

Job description

**Job Title: Implementation Consultant Core/ Ambulatory** **Employment Type**: Fixed-term contract - 1 year**Location*****:*** Remote Canadian Role *SunriseTM | Altera Digital Health* **OVERVIEW** As an **Implementation Consultant** on our Professional Services team, you will be a key contributor to the digital transformation of healthcare across Manitoba. This role is central to successfully rolling out our Electronic Medical Records (EMR) to various ambulatory clinics and healthcare institutions across the province. You will be trained to deploy numerous Altera applications, with a primary focus on the Sunrise EMR Core and Ambulatory functionalities, including related products such as DBmotion, CPM, Opal, and Patient Portal. In addition, you will provide expert workflow consulting services by following a structured methodology through all phases of the implementation life cycle. Your efforts will directly ensure the successful and seamless implementation and utilization of our solutions, moving clinics from paper-based to fully electronic platforms. **RESPONSIBILITIES** * Implement the full suite of Altera software solutions, with emphasis on our Sunrise EMR (Core and Ambulatory), at our client sites, primarily in Manitoba.* Perform all project workplan tasks in accordance with contracted project scope, functioning as a vital member of a larger project team (including PMs, Solution Architects, Clinical Consultants, and CMIOs).* Perform complex system configuration tasks, including providing high-level consultation and technical guidance on system configuration to clients.* Provide expert workflow consultation and guidance to clients on critical ambulatory processes, including registration, scheduling, and clinical documentation. You will be responsible for translating existing paper-based clinic workflows into an optimized electronic format.* Proactively identify, resolve, and/or escalate system and complex workflow issues that arise throughout your implementation project.* Provide comprehensive activation support; consistently meet or exceed client utilization and transformation targets.* Set appropriate expectations with various client stakeholders, from end-users to executive leadership (e.g., CMIOs), and expertly manage them throughout the project life cycle.* Anticipate client needs, function as a client advocate, and demonstrate exceptional stakeholder engagement skills to foster successful project delivery. **QUALIFICATIONS** Academic and Professional Qualifications Bachelor’s degree or equivalent years of experience required. Work Experience * 2+ years of hands-on healthcare IT implementation and configuration experience* Strong, demonstrated functional knowledge of an EMR/EHR system* Specific expertise in Altera Sunrise EMR (Core or Ambulatory) is preferred. Experience with Epic or Meditech is also valued if coupled with deep knowledge of essential clinic workflows (e.g., registration, scheduling, clinical documentation).* Must have experience working as part of a formal implementation project team that has successfully rolled out EMR systems.* Clinical background preferred (SME who has rolled out clinics).* Technical background, i.e. background in SQL or SSRS reporting preferred.* Proven client presentation experience; strong written and oral communication skill set, with the ability to communicate effectively with diverse stakeholders (technical resources to executive leadership).* Project management experience; skilled at managing numerous key priorities simultaneously during a long-term (e.g., 12-month) implementation cycle.* History of taking on roles, tasks, and projects where quickly learning new information is required; a \"quick study.\"**TRAVEL** 10-15% travel. Travel is primarily to provide critical on-site support during final go-live activities. **WORK ARRANGEMENTS** * Remote role. Candidates may live anywhere in Canada. Ideal locations include Manitoba, Saskatchewan, or Calgary, Alberta.* Candidates located in the U.S. will be considered if they possess the skill set required, have a valid passport and are willing to travel to Canada as required. Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example. **Salary Range** CA $ 50,000 - CA $ 60,000. The salary range reflects the anticipated base salary for this position at the time of posting. Final compensation may vary based on factors including experience, skills, education