Impactful Operations Leader | Community Employment Programs

Reed in Partnership; Peterborough; On-site; CAD 75,000 - 103,000; Full time

Benefits offered by this job

25 days annual leave

Development Funds

Bi-annual pay reviews

Job summary

Reed in Partnership is seeking an experienced Operations Manager to lead and develop teams across Peterborough and Cambridge offices, ensuring contracts are delivered on time and within budget. You will be pivotal in coordinating across multiple sites, focusing on the participant journey and quality outcomes.

You will motivate staff, manage workflows, and build strong relationships with employers and stakeholder groups, while driving continuous improvement and efficient use of resources.

Qualifications

• Extensive experience of team management across multiple offices and contracts in the employability sector.
• Design and implementation of complex operational processes across multiple teams.
• Degree or relevant qualification.
• Two A-Levels or Level 3 Diploma minimum.
• GCSE English Language at Grade B or Level 2 qualification (or equivalent).
• Understanding of publicly funded contracts and OSTED standards where applicable.
• Strong administration skills, basic numeracy/spreadsheet skills and clear written communication/record keeping.
• Willingness to travel.
• Fluency in more than one language (desirable).

Responsibilities

• Lead and develop multi-office teams to ensure contracts are delivered on time, within budget and to quality standards.
• Directly and indirectly manage workflows, ensuring milestones for participants' journeys are achieved.
• Motivate teams and coach staff to support participants into and sustaining employment.
• Develop and maintain relationships with employers and wider employer organisations.
• Oversee financial resources and facilities within remit; manage resources efficiently.
• Drive continuous improvement at team and organisational levels.

Job description

Reed in Partnership is seeking an experienced Operations Manager to lead and develop teams across Peterborough and Cambridge offices, ensuring contracts are delivered on time and within budget. You will be pivotal in coordinating across multiple sites, focusing on the participant journey and quality outcomes.

You will motivate staff, manage workflows, and build strong relationships with employers and stakeholder groups, while driving continuous improvement and efficient use of resources.