IMAC Deployment Technician

Socket.dev; Regina; On-site; CAD 27,552,000 - 41,328,000; Part time

Job summary

WBM is seeking an IMAC Deployment Technician to provide onsite or remote IMAC services to our EUC clients in a 5-month temporary role with a potential extension.

You will respond to client requests in a fast-paced environment, learn new technologies daily, and work to exceed customers' expectations. Preferred qualifications include bilingual French/English, a High School diploma, 1–2 years of IMAC experience, strong communication, and reliable documentation.

Qualifications

• Bilingual in French and English.
• High School diploma or equivalent.
• 1-2 years of IMAC deployment experience.
• Strong communication, time management and mathematical skills.
• Dependable with attention to detail and documentation.
• Basic knowledge of desktops, laptops, printers, tablets, and mobile devices.
• Clean criminal record and driving abstract.

Responsibilities

• Provide onsite or remote IMAC deployment services to clients.
• Respond to and resolve client requests with a focus on exceeding expectations.
• Work in a fast-paced environment and continuously learn new technology.
• Communicate clearly and professionally with customers and colleagues.
• Maintain organized documentation and adhere to procedures.

Skills

Bilingual French/English

Communication skills

Time management

Attention to detail

Education

High School diploma or equivalent

Job description

IMAC Deployment Technician

Job Post Details

WBM is constantly looking for unique individuals who are passionate about technology and motivated to be part of an amazing team. Our team members are accountable to themselves, their team, and their clients who believe and trust in them. Currently, we have an opportunity available for an IMAC Deployment Technician to work in onsite with our EUC clients.

The open position we have is a 5-month temporary position, with the possibility of an extension.

In this technical position, you will provide onsite or remote deployment and IMAC (Install, Move, Add, Change) services to our clients. You will work in a fast-paced environment, responding to and resolving client requests with a focus on exceeding our customers' expectations. You will be constantly learning new technology and be driven to learn and grow in your role every day.

Key Responsibilities

• Analytical – Collects, comprehends, and applies knowledge gathered from experience
• Problem Solving – Identifies and resolves problems in a timely manner
• Customer Service – Proven ability to manage difficult and/or emotional customer service situations
• Communication – Speaks and writes in clear and persuasive language in positive or negative situations
• Teamwork – Desire to help build, and be part of, a close-knit team
• Organizational Support – Amazingly strong organizational skills and completes administrative tasks thoroughly and on time, while following organizational best practices
• Time Management – Prioritizes and plans work activities efficiently
• Punctuality – Takes pride in being at work and ready for work on time and arriving at customer sites on time
• Dependability – Follows instructions and procedures and responds to management direction positively

Preferred Qualifications

• Ability Write in both French and English
• High School diploma or equivalent
• 1-2 years of previous IMAC experience
• Good communication, time management and mathematical skills
• Dependable and reliable
• Attention to detail and documentation – you take pride in your work
• Basic knowledge of desktops, laptops, printers, tablets, mobile phones, and computer related peripherals
• Clean criminal record and driving abstract

Additional Details

Only applicants selected for an interview will be contacted. We sincerely thank all applications for their interest in WBM.

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