Ice Cream Production Lead

Unilever Brazil; Central Ontario; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading ice cream manufacturer in Ontario is seeking a Production Lead to oversee manufacturing performance and ensure compliance in safety, quality, and productivity. The ideal candidate will have over 2 years of experience in manufacturing, strong leadership skills, and proficiency in Microsoft Excel and SAP systems. This position offers competitive compensation and opportunities for growth in a vibrant, innovative environment.

Qualifications

• Experience in a manufacturing environment is essential.
• Ability to lead, coach, and develop team members.
• Strong communication and interpersonal skills.

Responsibilities

• Drive manufacturing performance in Safety, Productivity, and Quality.
• Oversee manufacturing activities across all shifts.
• Champion Factory Operating system practices.

Skills

Microsoft Excel

SAP systems

Education

2+ years of Manufacturing experience

Job description

The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream.

ABOUT THE MAGNUM ICE CREAM COMPANY:

The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it.

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.

We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025.

We dream big but keep things simple to act fast.

If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you!

JOB PURPOSE

As a Production Lead, you will be responsible for providing frontline leadership representing the production department. You will be responsible for driving current and future manufacturing performance in the areas of Safety, Productivity, People, Cost, Quality and Delivery using the UMS operating framework. Overseeing the manufacturing activities across all shifts as well as working individually and on teams to identify areas of opportunity to cause beneficial change. You will champion Factory Operating system practices as applicable to production. You will uphold Safety & Morale of the employees as a value in the factory and will ensure compliance to quality always as a priority.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Responsible for SHE, Quality Programs, Incidents root cause and CAPA pertaining to Production Area/ Equipment and ensuring completion / compliance including reviews of applicable SHE, quality and food safety processes, SOP's, Work Instructions
• Employee Relations – Lead disciplinary investigations / hearings/Advance counselling/Termination review and to hear grievances where required in their area.
• Participates in daily the FOS meetings
• Production Planning – Ensuring the weekly production schedules in collaboration with the planning department. Must ensure this is robustly communicated along with any changes to the production teams.
• Responsible for all projects relevant to the production area (Innovations, SHE, Q)
• Managing Direct Reports (Where applicable) - Scheduling, absenteeism, training, Proficiency testing, PDPs
• Planning - Collaborating with planning teams to ensure seamless scheduling of project activities.
• Department Rep for Management of Change and ensuring applicable tasks area assigned to the shift supervisors
• Coordinates with QA Innovations on New product/Trials
• Training & Recruitment - Conduct employee reviews during first 50 days to ensure competence
• Reviews production losses and coordinated with UMS / FI teams on improvements
• Training – works closely with the site training team to ensure plans are coordinated properly with labour and production requirements. Expected to take a holistic view of skill level in their area (e.g. through grade distribution) and work with the operations manager, training teams and shift managers to set appropriate direction & to coordinate resources.
• Recruitment – Works with the Production manager, labour planner & shift supervisor and HR to agree & coordinate recruitment activities for the area.
• Partner with QA on supplier issue identification and provide input to support SNCR and Supplier Claims
• Responsible for Overseeing the execution of the quality and food safety programs in production (HACCP- CCP-OPRP, prevention of cross contamination, allergen, dry floor, vision system, etc.) by the shift supervisors
• Disciplinary action, employee coaching (Terminations & Suspensions)
• Dealing with people issues as applicable – In the absence of Production manager act as a Point of contact for Union for Production floor
• Coordinated with UMS Lead and ensures R2S compliance at the production floor
• Proper administration of the Collective Agreement and use of a proactive problem-solving approach.
• Regularly cascading/communicating site targets and goals from the Leadership Team to shift crews, consistently and accurately.
• Actively coordinate with Maintenance teams focusing on the plant heat map and prioritize execution
• Lead business waste reduction
• Lead/participate in OEE/waste reduction initiatives
• Manage / Optimize blue collar labor cost
• Work on projects that would support individual growth in line with 3+1

Note: The duties and responsibilities described are not a comprehensive list and tasks may be modified for the role from time to time or as necessitated by business demands.

WHAT YOU WILL NEED TO SUCCEED

• 2 year + Manufacturing experience

Skills

• Microsoft Excel, PowerPoint, Word, etc.

• Experience in SAP systems and other programs essential.

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors

• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.

• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.

• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.

• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• AGILITY: Explores the world around them, continually learning and developing their skills

#TMICC

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Unilever Canada is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, and a conviction for which a pardon has been granted.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us [e-mail]. Please note: These lines are reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.

Unilever Canada est une organisation engagé à la diversité et à l'inclusion pour stimuler nos résultats d'affaires et créer un meilleur avenir chaque jour pour nos employés, les consommateurs globaux, les partenaires et les communautés. Nous croyons qu'un effectif diversifiée nous permet de faire correspondre nos ambitions de croissance et de stimuler l'inclusion dans l'entreprise. Tous les candidats qualifiés recevront la considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identité ou l'expression de genre, l'âge, l'origine nationale ou ethnique, l'état matrimonial, la situation familiale, l'invalidité, les caractéristiques génétique, et une condamnation pour laquelle un pardon a été accordée.

Si vous êtes une personne handicapée qui a besoin d'aide à tout moment au cours de notre processus de recrutement, veuillez communiquer avec nous [e-mail]. Veuillez noter: ces lignes sont réservées aux personnes handicapées ayant besoin d'aide et ne sont pas un moyen d'enquêter sur les postes.