Hybrid Technical Writer: Enterprise Documentation Architect

Randstad Digital; Toronto; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

Randstad Digital is seeking an intermediate-to-senior Content Writer specializing in technical translation and documentation framework design. You will bridge enterprise architecture/engineering teams and business stakeholders, extracting dense knowledge and turning it into executive-ready content and visuals.

Responsibilities include establishing an enterprise-wide documentation framework, templates, and workflows, plus creating diagrams with Lucidchart or Visio to simplify complex systems for

Qualifications

• 5+ years as a Content Writer or Technical Communications specialist in a complex enterprise software environment.
• Ability to translate cloud and architecture concepts into clear business content.
• Experience creating visual diagrams to illustrate data flows and system interactions.

Responsibilities

• Establish, standardize, and maintain an enterprise-wide documentation framework and governance model.
• Build templates, intake processes, and workflows for capturing technical knowledge.
• Define style guides, lifecycle policies, and single-source-of-truth repositories.
• Create visual diagrams to illustrate architecture and data flows for non-technical audiences.
• Prepare and present technical summaries and transition documents to leadership.

Skills

Content writing

Technical communications

Diagramming

Stakeholder management

Executive summaries

Tools

Lucidchart

Draw.io

Visio

Miro

Confluence

SharePoint

Markdown

Job description

Randstad Digital is seeking an intermediate-to-senior Content Writer specializing in technical translation and documentation framework design. You will bridge enterprise architecture/engineering teams and business stakeholders, extracting dense knowledge and turning it into executive-ready content and visuals.

Responsibilities include establishing an enterprise-wide documentation framework, templates, and workflows, plus creating diagrams with Lucidchart or Visio to simplify complex systems for