Hybrid Relationship Manager for International Students

Canada Homestay Network; Guelph; Hybrid; CAD 29,000 - 32,000; Full time

Job summary

Canada Homestay Network is hiring a Relationship Manager in Guelph, ON. This full-time hybrid role focuses on building relationships with students, hosts, and schools, with responsibilities spanning onboarding, training, and ongoing support.

Core duties include coordinating events, maintaining records, and crisis response for a network of homestay families. The role requires strong communication, discretion, and a willingness to travel within the region.

Qualifications

• Two years of homestay or related work experience
• Excellent English communication skills; second language a plus
• Ability to plan events and public speaking experience
• Strong judgement and confidentiality
• Ability to work in fast-paced environment and handle high-stress situations

Responsibilities

• Monitor and manage relationships between internal and external stakeholders
• Support homestay hosts, parents, and students; interpret cultural practices and differences
• Plan and deliver in-person training and orientations for hosts and new students
• Communicate and maintain accurate records
• Build a supportive local community of host families
• Support student and host family relationships throughout their program
• Respond to crisis situations promptly and refer cases to health professionals when appropriate
• In person work with intake and School Meetings
• Assume custodianship for local region/community students under 18 up to 100 km
• Travel amongst the local community and surrounding areas

Skills

Relationship building

Public speaking

Customer service

Organizational skills

Education

One-year Community College Certificate or Diploma

Job description

Canada Homestay Network is hiring a Relationship Manager in Guelph, ON. This full-time hybrid role focuses on building relationships with students, hosts, and schools, with responsibilities spanning onboarding, training, and ongoing support.

Core duties include coordinating events, maintaining records, and crisis response for a network of homestay families. The role requires strong communication, discretion, and a willingness to travel within the region.