Hybrid Director, Commercial Insurance & Growth

Westland Insurance Group; Edmonton; Hybride; CAD 140 000 - 190 000; Plein temps

Avantages offerts par ce poste

Open workplace

Growth opportunities

Autonomy

Inclusive culture

Total rewards program

Values Days

Volunteer days

Résumé du poste

Westland Insurance Group Ltd. in Edmonton seeks a Director, Commercial Insurance to lead our Middle Market segment from a hybrid base. The role drives growth, strengthens client relationships, and empowers a high-performing team of Account Executives in a hybrid environment with travel as needed.

You'll guide market submissions, collaborate across functions, and ensure disciplined growth strategies while delivering exceptional client experiences in a dynamic, inclusive culture.

Qualifications

• Minimum of 5 years in commercial lines with 3-5 years of leadership experience.
• Level 3 General Insurance License required. Industry designations (CAIB, CIP, CRM, or FCIP) preferred.
• Proven experience coaching, developing, and leading high-performing teams.
• Strong track record of meeting business results through strategic leadership and disciplined execution.
• Deep commercial marketplace knowledge with the ability to guide Account Executives on marketing strategy, portfolio management, and retention best practices.

Responsabilités

• Lead and coach a team of Commercial Account Executives to drive growth, retention, and strong process execution.
• Partner with the Commercial Servicing Team to ensure seamless client service.
• Collaborate with the Marketing team to deliver high-quality market submissions.
• Ensure adherence to key growth processes, including Portfolio Reviews, Renewal Stewardship, the Jeopardy Process and Strategic Account Reviews.
• Oversee team business development and operational performance, including process execution, client service, and employee attraction, development, and retention.
• Engage directly with clients, prospects, and carrier partners when additional support is required.
• Set individual goals, provide coaching, and hold team members accountable for results.
• Collaborate with cross-functional leaders across Personal Lines, People & Performance, Finance, and IT to deliver on corporate initiatives.
• Monitor and act on performance metrics to support continuous improvement.
• Maintain strong industry knowledge and participate actively in regional insurance associations and carrier networks.
• Travel as needed to support clients, markets, and team members.

Connaissances

Leadership

Commercial insurance

Strategic leadership

Communication

Relationship building

Team coaching

Market submissions

Formation

Level 3 General Insurance License

Industry designations (CAIB, CIP, CRM, FCIP) preferred

Description du poste

Westland Insurance Group Ltd. in Edmonton seeks a Director, Commercial Insurance to lead our Middle Market segment from a hybrid base. The role drives growth, strengthens client relationships, and empowers a high-performing team of Account Executives in a hybrid environment with travel as needed.

You'll guide market submissions, collaborate across functions, and ensure disciplined growth strategies while delivering exceptional client experiences in a dynamic, inclusive culture.