Hybrid Dealer Support Specialist - Tech & Orders

GARAGA Overhead Doors; Barrie; Hybrid; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Deferred Profit-Sharing Plan

Registered Retirement Savings Plan

Group Insurance Plan

Medical and paramedical insurance

Disability Insurance

Life Insurance

Employee & Family Assistance Program

On-site parking

Paid time off

Recognition of years of service

Clothing credit per year

Well-designed integration program for new employees

Job summary

A leading manufacturer in the overhead door industry seeks a Dealer Support Agent in Barrie, Ontario. In this hybrid role, you will provide essential technical support to dealers, manage orders, and assist with various administrative responsibilities. Ideal candidates are detail-oriented with strong interpersonal skills and experience in Microsoft Office. Join this supportive team and enjoy employee benefits including a retirement plan, health insurance, and paid time off.

Qualifications

• Detail-oriented with strong interpersonal skills is essential.
• Knowledge of Microsoft Office Suite required.
• Fluency in French is a plus but not mandatory.

Responsibilities

• Provide technical support to dealers for our products.
• Handle order intake and processing for dealers.
• Prepare quotations and manage warranty requests.
• Perform various administrative tasks to support the team.
• Participate in continuous improvement initiatives.

Skills

Strong interpersonal skills

Attention to detail

Knowledge of Microsoft Office Suite

Collaborative team player

Fluent in French

Education

College diploma or relevant experience

Job description

A leading manufacturer in the overhead door industry seeks a Dealer Support Agent in Barrie, Ontario. In this hybrid role, you will provide essential technical support to dealers, manage orders, and assist with various administrative responsibilities. Ideal candidates are detail-oriented with strong interpersonal skills and experience in Microsoft Office. Join this supportive team and enjoy employee benefits including a retirement plan, health insurance, and paid time off.