Hybrid Customer Support Specialist - 4-Day Week, No Sales

Tait Communications; Dartmouth; On-site; CAD 23,000 - 29,000; Full time

Benefits offered by this job

4 day work week

Hybrid schedule: 2 days remote

Full benefits: Medical, dental, vision

RRSP matching

No sales, just service

Job summary

TigerTel in Dartmouth, NS is hiring Customer Service Agents to support commercial and medical clients. The role offers a 4-day work week and a hybrid schedule with 2 days remote and 2 days in the Dartmouth office, plus one weekend day per week and holiday availability.

The ideal candidate is an enthusiastic communicator with attention to detail, capable of handling messages and calls with empathy and professionalism. Benefit packages and a supportive team culture are provided.

Qualifications

• Experience in customer service preferred.
• Excellent communication and empathy.
• Ability to manage calls and messages accurately.
• Home office must be quiet and distraction-free.

Responsibilities

• Provide high-touch support to clients during shifts.
• Manage sensitive messages and calls with professionalism.
• Collaborate with team to resolve inquiries.
• Work a weekend day and holidays as required.

Skills

Customer service

Communication

Attention to detail

Empathy

Job description

TigerTel in Dartmouth, NS is hiring Customer Service Agents to support commercial and medical clients. The role offers a 4-day work week and a hybrid schedule with 2 days remote and 2 days in the Dartmouth office, plus one weekend day per week and holiday availability.

The ideal candidate is an enthusiastic communicator with attention to detail, capable of handling messages and calls with empathy and professionalism. Benefit packages and a supportive team culture are provided.