Hybrid Business Development Representative - Partnerships

Royal Conservatory of Music; Toronto; Hybrid; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Hybrid work

Job summary

The Royal Conservatory of Music in Toronto is seeking a dynamic Business Development Representative to join our growing sales team. You will drive new business opportunities across Canada, the US, and globally by prospecting music educators, studios, schools, and retailers, and by upselling existing clients.

In this role you will build a strong top-of-funnel pipeline, qualify leads, schedule discovery meetings for Account Executives, maintain accurate CRM records in Salesforce, and collaborate

Qualifications

• Post-secondary education, or equivalent combination of education and experience.
• 1+ years of experience working in inbound/outbound contact centre.
• 1+ years of experience in sales support, direct client facing upsell/cross-sell.
• Experience working in a target-based service model.
• Excellent communication, interpersonal, and relationship-building skills.
• Strong research and organizational abilities; detail-oriented.
• Experience with high-volume outreach activities such as cold calls, emails, and other lead generation tools.
• Demonstrated experience using CRM systems (Salesforce preferred).
• Ability to work independently in a goal-driven environment.

Responsibilities

• Lead Generation & Prospecting: generate qualified leads across target segments (music schools, K–12 institutions, daycares, studios, retailers) in assigned territories.
• Respond promptly to inbound inquiries and qualify leads for follow-up by the sales team.
• Initiate discovery conversations to understand prospect needs and determine fit with RCM products.
• Schedule meetings and demos for Account Executives, ensuring seamless handoff and proper documentation in CRM.
• Maintain accurate and organized lead records, touchpoints, and progress notes in Salesforce.
• Stay informed about industry trends and assist with campaign execution by following up on generated leads and event attendees.
• Collaborate with sales leadership to improve scripts, email templates, and outreach tools.

Skills

Communication

Interpersonal skills

Relationship-building

Research skills

Organization

Lead generation

Cold outreach

Independence

Education

Post-secondary education

Tools

Salesforce

Job description

The Royal Conservatory of Music in Toronto is seeking a dynamic Business Development Representative to join our growing sales team. You will drive new business opportunities across Canada, the US, and globally by prospecting music educators, studios, schools, and retailers, and by upselling existing clients.

In this role you will build a strong top-of-funnel pipeline, qualify leads, schedule discovery meetings for Account Executives, maintain accurate CRM records in Salesforce, and collaborate