Hybrid B2B Sales Operations Leader

Tp-Canada; Toronto; Hybrid; CAD 90,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

Diversity & Inclusion initiatives

Accommodation for disabilities

Job summary

Teleperformance in Toronto offers an Operations Manager role guiding cluster leads to optimize client accounts and drive sales growth. You will coordinate with senior stakeholders, coach teams, and implement strategic initiatives to meet business quotas while ensuring client satisfaction.

The ideal candidate has 5+ years of sales leadership in tech or related fields, strong analytical skills, and a proven ability to develop talent within a matrix environment.

Qualifications

• BA/BS degree; MBA or equivalent practical experience preferred.
• 5+ years of sales experience in technology, internet, or general management with market growth.
• 3+ years leading a sales team with coaching and development.
• Experience devising plans to grow client relationships and accounts.
• Strong analytical skills to derive insights from performance data and dashboards.
• Knowledge of digital marketing and campaign integration with sales.
• Leadership and strategic commercial acumen for cross-functional impact.
• Ability to coach in a matrix environment and influence stakeholders.

Responsibilities

• Oversee and manage a group of cluster leads to ensure efficient operation.
• Develop and execute sales strategies; monitor execution and effectiveness.
• Coach direct reports and develop their professional growth through 1x1s.
• Engage stakeholders to improve client satisfaction and expansion opportunities.
• Analyze performance metrics and drive improvement initiatives.

Skills

Sales leadership

Analytical proficiency

Digital marketing knowledge

People leadership

Call center sales experience

Education

BA/BS degree

MBA or equivalent

Job description

Teleperformance in Toronto offers an Operations Manager role guiding cluster leads to optimize client accounts and drive sales growth. You will coordinate with senior stakeholders, coach teams, and implement strategic initiatives to meet business quotas while ensuring client satisfaction.

The ideal candidate has 5+ years of sales leadership in tech or related fields, strong analytical skills, and a proven ability to develop talent within a matrix environment.