Hybrid B2B Sales Development Rep — Growth & Bonus

TP; Toronto; Hybrid; CAD 46,000 - 56,000; Full time

Job summary

TP Canada is hiring a B2B Sales Customer Expert II in Toronto, hybrid role, focused on driving the roll out of Pinterest-based advertising solutions to North American markets. You will engage customers by phone and email, qualify opportunities, and collaborate with Partner Managers to schedule meetings and close deals, with training and growth opportunities.

Ideally 2 years in a target-driven, customer-facing role, with experience in CRM tools and campaign optimization.

Qualifications

• Ideally 2 years of experience in a target driven, customer-facing role.
• Demonstrated experience using analytical approaches to solving business problems.
• Demonstrable ability to train and educate advertisers on solutions including how to create and optimise campaigns.
• Demonstrable ability to understand, validate, and overcome customer objections by crafting a compelling marketing plan to use Pinterest’s platform & functionality to achieve advertisers goals.
• Proficiency with Microsoft Office, Google’s G-suit collaboration and presentation tools.
• Experience of Salesforce or other CRM tools.
• Proven experience in working towards quarterly goals, in a KPI driven environment.
• Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
• Robust career path with a full development plan and the opportunity to grow in the organization.
• Paid 5 weeks of training and nesting and 4 weeks of ticketing, 2 weeks annual leave.
• Continuous learning through progressive training that is specific to your tenure and skills.
• Competitive salary with incentive programs
• Positive and supportive environment
• Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Responsibilities

• Speak on the phone or by video with different types of Pinterest Customers who are looking for help with their advertising and branding goals and try to schedule a meeting between them and an advertising consultant.
• Email Pinterest Customers who you may not be able to contact directly by phone and help them with their advertising and branding goals and try to schedule a meeting between them and an advertising consultant.
• Manage your time and prioritise your work using our internal CRM tool (Salesforce) and keep it updated with relevant information such as creating sales opportunities for your Partner Manager colleagues.
• Work closely with your program lead and/or manager to identify process improvements for the handling of leads and and the customer experience as well as improving the number of meetings booked with Partner Managers.
• Speak on the phone or by video with different types of potential Pinterest Customers who are looking for help with their advertising and branding goals and try to schedule a meeting between them and a Partner Manager.
• Email potential Pinterest Customers who you may not be able to contact directly by phone and help them with their advertising and branding goals and try to schedule a meeting between them and a Partner Manager.
• Maintain an impeccable standard of the customer experience throughout all communication with Pinterest customers.
• Manage the customers journey from their first contact with you all the way to booking an appointment with a Partner Manager who will help them realise their advertising, branding and engagement goals.
• Execute Outbound sales motions to drive incremental, net new revenue for the client.
• Build great relationships with Advertisers coming from Outbound lead data sources.
• Proactively identify the right business contacts in potential Advertising Partner organisations and initiate the Sales Process.
• Outreach to advertisers using creative strategies around seasonal moments, product offerings, and more using a variety of outreach tools including email, phone, social platform messaging, etc.
• Create sales opportunities for Partner Managers in Salesforce.
• Work closely with the program lead to identify process improvements to increase quantity of leads, quality of leads, and speed of lead to opportunity conversion.
• Deliver on agreed KPIs in conjunction with team needs.
• Act as a senior point of contact and knowledge escalation within the team.
• Act as a key support point for the new joiners in the team.
• Develop your profile and your career by working collaboratively with many different teams and organisations. Develop your relationships, experience, knowledge and skills to move on to be a Partner or Account Manager or another exciting role within TP Canada.

Skills

Target-driven

Customer-facing

Analytical thinking

CRM tools (Salesforce)

Training advertisers

Campaign optimization knowledge

Microsoft Office

Google Workspace

Tools

Salesforce

Microsoft Office

Google Workspace

Job description

TP Canada is hiring a B2B Sales Customer Expert II in Toronto, hybrid role, focused on driving the roll out of Pinterest-based advertising solutions to North American markets. You will engage customers by phone and email, qualify opportunities, and collaborate with Partner Managers to schedule meetings and close deals, with training and growth opportunities.

Ideally 2 years in a target-driven, customer-facing role, with experience in CRM tools and campaign optimization.