HVAC Service Office Administrator | Growth & Benefits

Romaniuk; Edmonton; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Excellent benefits package

Opportunity for growth

Job summary

Romaniuk, located at 8403 Davies Rd NW, Edmonton, Alberta, Canada, is hiring an Office Administrator to coordinate service department tasks.

Responsibilities include monitoring service requests, ordering parts, processing warranty claims, scheduling, and maintaining records.

Ideal candidate has a secondary diploma, 2–3 years admin experience, strong MS Office skills, and effective communication.

Qualifications

• Secondary School Diploma.
• 2–3 years of administrative experience.
• Proficient in MS Office (Word, Excel).
• HVAC experience is an asset.
• Strong time management and organizational abilities.
• Professional written and verbal communication.

Responsibilities

• Monitor service requests for customers and ordering parts that are required.
• Processing warranty claims with suppliers.
• Communicate with customers to schedule return appointments and provide updates on service status.
• Maintain accurate records of service requests, work orders and customer interactions.
• Collaborate with other departments to ensure smooth service delivery.
• Attend to customer service requests via email and over the phone.
• Special projects and reports as required.

Skills

MS Office

Time management

Organizational skills

Communication skills

Problem solving

Discretion

Independence

Interpersonal skills

HVAC knowledge

Education

Secondary School Diploma

Tools

MS Office (Word, Excel)

Job description

Romaniuk, located at 8403 Davies Rd NW, Edmonton, Alberta, Canada, is hiring an Office Administrator to coordinate service department tasks.

Responsibilities include monitoring service requests, ordering parts, processing warranty claims, scheduling, and maintaining records.

Ideal candidate has a secondary diploma, 2–3 years admin experience, strong MS Office skills, and effective communication.