HVAC/R Commercial Quoter & CAD Designer

Johnstone Supply; Appleton; On-site; CAD 121,000 - 171,000; Full time

Benefits offered by this job

PTO (Paid Time Off)

401(k) with company match

Health, dental, vision benefits

Parental/bonding leave

Tuition reimbursement

Job summary

Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, is seeking a technically skilled professional to join our team. The role focuses on providing expert technical guidance, sales support, and outstanding customer service across commercial HVAC/R segments.

The candidate will interpret plans and prepare quotes for projects, collaborate with sales teams, and assist with field visits to ensure project success.

Qualifications

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• High school degree or equivalent; ERP competence with ability to learn quickly.
• AutoCAD proficiency required.
• Minimum of five years’ experience in the HVAC and/or refrigeration field.

Responsibilities

• Provide excellent customer service and build long-term relationships in the commercial, hydronic, new construction, and geothermal markets.
• Interpret engineered plans, schedules, and schematics to provide accurate and complete quotes.
• Research, design, and prepare quotes for commercial, hydronic, geothermal and/or new construction business for their assigned segment.
• Provide support, research, and expertise to internal and outside sales teams to achieve the organization’s strategic sales plans.
• Assist counter and store personnel with product recommendations, order fulfillment, and identify potential sales opportunities.
• Work with vendors and other partners to identify trends, provide solutions, present options, and respond to customer requests and needs.
• Champion the assigned segment (e.g. commercial, geothermal) market and support internal and external customers with solutions.
• Remain current in the market and monitor trends and changes in the HVAC/R space for their segment, making recommendations to leadership.
• Visit job sites as needed to assist customers in the planning of projects and provide solutions to customer needs.
• Assist with customer service in the branches, including answering phones, greeting customers, and covering the sales counter as assigned.
• May create and maintain technical drawings as assigned consistent with state or other regulations.
• May manage CAD-related projects if assigned.
• Participates in initiatives and projects and may lead special assignments as assigned.
• Performs all other duties as assigned.

Skills

Customer service

Plan interpretation

English proficiency

Sales support

Vendor relations

Education

Associate’s or Bachelor’s degree in mechanical engineering, drafting, design, logistics, business or related field

High school degree or equivalent

Tools

AutoCAD

ERP

MS Office

Job description

Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, is seeking a technically skilled professional to join our team. The role focuses on providing expert technical guidance, sales support, and outstanding customer service across commercial HVAC/R segments.

The candidate will interpret plans and prepare quotes for projects, collaborate with sales teams, and assist with field visits to ensure project success.