Outside Sales Engineer - Johnson Barrow

Ambient; Vancouver; On-site; CAD 70,000 - 135,000; Full time

Job summary

An established industry player is seeking an Outside Sales Engineer to drive business growth in the Pacific Northwest. This role involves leveraging HVAC product knowledge to develop new business opportunities and manage sales processes effectively. You will play a vital role in achieving sales targets while ensuring high-quality customer support and satisfaction. The position requires strong relationship-building skills and technical expertise in HVAC systems. Join a dynamic team where your contributions will significantly impact the region's business development and customer relationships, making it an exciting opportunity for those passionate about sales and engineering.

Qualifications

• 3+ years in sales/marketing with HVAC solutions for contractors and engineers.
• Technical support experience for HVAC equipment from various manufacturers.

Responsibilities

• Build and maintain relationships with contractors and engineers.
• Drive sales growth and manage projects from design to commissioning.

Skills

Sales and marketing

Technical support for HVAC equipment

Customer relationship management

Organizational skills

Problem-solving abilities

Microsoft Windows applications

Education

Bachelor’s degree in mechanical engineering

Additional 2 years of experience in lieu of degree

Tools

HVAC product knowledge

Sales proposal preparation tools

Job description

As an Outside Sales Engineer, you will be responsible for driving business growth and building strong relationships with customers, contractors, and engineering firms in the Pacific Northwest. Utilizing your HVAC product knowledge and applications expertise, you will identify and develop new business opportunities, manage sales processes, and ensure quality customer support. This position plays a critical role in achieving annual sales targets while contributing to the long-term development of the region’s business.

Key Responsibilities:

• Establish and maintain strong relationships with owners, engineers, contractors, and end-users.
• Identify and develop opportunities with new and existing customers using HVAC product knowledge and applications expertise.
• Drive annual sales growth and secure long-term business opportunities in the Northwest region.
• Provide technical expertise on system design, product selection, and specification writing.
• Prepare detailed sales proposals, estimates, and take-offs tailored to customer needs.
• Manage projects from the design phase through commissioning, ensuring quality and customer satisfaction.
• Facilitate smooth communication and workflow between branch office staff, customers, and partners.
• Process and analyze feasibility assessments and bid documents for potential projects.
• Maintain and expand your technical product knowledge to better serve customer needs.
• Deliver high standards of customer support throughout the sales cycle and beyond.

Education and Experience:

• Bachelor’s degree in mechanical engineering*
• Three years of experience direct selling, marketing, or designing HVAC products for mechanical contractors or design engineers.
• Three years of business development and relationship management within the HVAC industry.

Skills and Qualifications

• Three years’ experience in Sales and marketing, with the ability to strategically present HVAC equipment solutions to mechanical contractors and engineers, including mentoring quotations and presenting proposals.
• Three years’ technical experience in pre-sale and post-sale support for HVAC equipment from over 100 manufacturers.
• Three years’ experience utilizing customer relationship management skills, including anticipating and meeting customer needs effectively.
• Three years of experience using organizational and communication skills to manage jobs at various stages of development.
• Three years’ experience creatively and proactively utilizing problem-solving abilities to address application issues, delivery delays, billing discrepancies, and job site concerns.
• Five years’ experience and proficiency in Microsoft Windows applications for selection, pricing, quoting, submittals, ordering, expediting, and billing for HVAC projects, as well as effective communication with factories and customers.

* in lieu of a Bachelor’s degree in mechanical engineering, will accept an additional 2 years of experience as delineated above .

Pay Range: $70k-$135k CAD, 40% GP commission