Human Resources Manager

Quantum Management Services Ltd.; Vaughan; On-site; CAD 90,000 - 110,000; Full time

Benefits offered by this job

Health and benefits package

RRSP matching up to 5%

Annual bonus

Flexible hours

HR designation fees reimbursed

Job summary

Quantum Management Services Ltd. seeks a Senior HR Generalist to lead HR in a fast-paced, unionized environment at Woodbridge, ON.

You will oversee employee relations, payroll, compliance, and leadership coaching, guiding the HR Coordinator and driving organizational growth. With 5-7+ years in HR within manufacturing/industrial settings and strong labour relations expertise, you will implement practical HR programs, ensure legislative compliance, and contribute to continuous improvement

Qualifications

• Post-secondary education in Human Resources, Business, or related discipline; CHRL designation asset.
• 5-7+ years of progressive HR experience in manufacturing/distribution/industrial environments.
• 3+ years experience in a unionized environment mandatory.
• Experience interpreting collective agreements, managing grievances, investigations, advising leaders.
• Solid understanding of Ontario employment legislation, WSIB, HR and safety requirements.
• Experience supporting payroll administration, attendance management, and HRIS systems.

Responsibilities

• Act as the primary HR partner to site leadership with guidance on employee relations and workforce planning.
• Build relationships with leaders, employees, union reps, and shop stewards to foster a positive culture.
• Lead labour relations activities: grievances, disciplinary processes, collective agreements interpretation, union meetings.
• Coach managers on performance, investigations, attendance management, and progressive discipline.
• Oversee recruitment, onboarding, succession planning, performance management, and development initiatives.
• Travel occasionally to other Canadian locations and internationally.

Skills

HR generalist

Labour relations

Employee relations

Payroll administration

Coaching

Organizational development

HRIS

Microsoft Office

Communication

Education

Post-secondary education in HR or related

CHRL designation asset

Tools

SAP

Kronos

UKG

Dayforce

HRIS systems

Job description

Position: Senior HR Generalist
Location: Woodbridge, ON (100% Onsite)
Salary: $90,000 - $110,000 + bonus
Job Posting Type: Permanent/ Open Vacancy

About the Opportunity

Are you an experienced Senior HR Generalist who enjoys driving employee engagement, organizational effectiveness, and operational excellence? This role is ideal for someone who is confident, hands‑on, solutions-focused, and comfortable leading HR in a fast‑paced, unionized environment.

Our client, a global leader in industrial automation and supply chain solutions, is looking for a Senior HR Generalist to oversee all aspects of Human Resources, including labour relations, employee relations, talent management, payroll administration, compliance, and leadership coaching. You'll also lead an HR Coordinator and play an integral role in supporting continued organizational growth, change, and improvement.

Why Join?

• Competitive salary up to $110,000
• Annual bonus
• Comprehensive health and benefits package
• RRSP matching of up to 5%
• Flexible hours
• Annual HR designation membership fees reimbursed upon submission of an approved expense report
• Opportunity to support one of the organization's largest and most dynamic operations
• Broad HR leadership role with exposure to labour relations, organizational development, and strategic business initiatives
• Play a key role in driving organizational change, leadership development, and continuous improvement

Key Responsibilities

• Act as the primary HR partner to site leadership, providing strategic and day-to-day guidance on employee relations, organizational effectiveness, workforce planning, and change management.
• Build strong relationships with leaders, employees, union representatives, and shop stewards while fostering a positive and collaborative workplace culture.
• Lead labour relations activities, including grievance management, disciplinary processes, interpretation of collective agreements, and participation in union meetings.
• Coach and support managers on employee performance, workplace investigations, conflict resolution, attendance management, and progressive discipline.
• Oversee recruitment, onboarding, succession planning, performance management, and employee development initiative.
• Identify opportunities to improve engagement, retention, and leadership capability through practical HR programs and coaching.
• Manage workplace investigations and recommend appropriate resolutions while ensuring legislative compliance and consistency.
• Partner with payroll by reviewing and validating payroll, attendance, and timekeeping information prior to processing.
• Support disability management, WSIB claims, return-to-work programs, and employee benefit inquiries.
• Analyze HR metrics and trends to identify opportunities for continuous improvement and provide recommendations to leadership.
• Ensure compliance with employment legislation, health and safety standards, company policies, and collective agreements.
• Lead and mentor the HR Coordinator, providing guidance, coaching, and support for daily HR operations.
• Assist with employee engagement initiatives, recognition programs, and company events.
• Participate in HR projects, organizational initiatives, and continuous improvement activities across the business.
• Travel occasionally to other Canadian locations and internationally as required.

Qualifications

• Post-secondary education in Human Resources, Business, or a related discipline; CHRL designation is considered an asset
• 5-7+ years of progressive Human Resources experience within a manufacturing, distribution, logistics, or industrial environment
• 3+ years experience supporting a unionized environment is mandatory
• Demonstrated success supporting a unionized workforce with strong labour relations experience
• Proven experience interpreting collective agreements, managing grievances, conducting investigations, and advising leaders on employee relations matters
• Solid understanding of Ontario employment legislation, labour law, WSIB, Human Rights, and Occupational Health & Safety requirements
• Experience supporting payroll administration, attendance management, and HRIS systems
• Strong coaching and relationship-building skills with the ability to influence leaders at all levels
• Highly organized with exceptional problem-solving skills and the ability to manage multiple priorities in a fast-paced operational environment
• Professional, approachable, and confident communication style with a fair and balanced approach to conflict resolution
• Proficiency with Microsoft Office and HRIS systems; experience with SAP, Kronos, UKG, or Dayforce is considered an asset

All applications are reviewed by our recruitment team, and hiring decisions are made by people. We may also use AI-enabled tools to support parts of the application review process.