Human Resources Manager

The Institute for Performance and Learning; Calgary; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading organization is seeking a Human Resources Manager in Calgary to oversee HR functions. This role involves managing Labour Relations, conducting investigations, and providing employee training. Ideal candidates will have extensive HR experience, strong interpersonal skills, and a commitment to a positive workplace culture.

Benefits

Paid time off: Minimum 3 weeks vacation

Extended Health Benefits after 3 months probation

RRSP eligibility after 3 months probation

Employee discounts and promotions

Employee Assistance Program

Qualifications

• Minimum 5 years HR experience, 3+ in Labour Relations.
• Completion of HR Diploma or Degree program.
• Working towards CHRP designation is an asset.

Responsibilities

• Manage union relations and grievance processes.
• Conduct HR investigations and coordinate discipline.
• Provide coaching and training on employee relations.

Skills

Interpersonal skills

Problem solving

Labour Relations

Human Rights

Workers Compensation

Health and Safety

Team collaboration

Compliance knowledge

Education

Human Resources Diploma or Degree

CHRP designation

Tools

MS Office

HRIS

ATS

Job description

The Human Resources Manager reports to the Area Director and supports the overall HR functions within the branch setting in collaboration with the assigned National Development Centre HR Business Partner.

DUTIES AND RESPONSIBILITIES

• Resolves issues with the union partners in a proactive manner in consultation with the Labour Relations Team. This includes active case management, identifying remediation options and the production of grievance responses.
• In conjunction with the Labour Relations Team, coordinates aspects of appeal, grievance, arbitrations, harassment and human rights claims processes, including input into recommendations on dispute resolutions.
• Conducts investigations and coordinates the discipline process, including the preparation of required materials, research, meeting management and coordination with external 3rd party investigators (if utilized).
• As a member of the HR team and working collaboratively with the HR Business Partner and Labour Relations Team, provides consultation, coaching, advice and training on employee and labour relations to team members, supervisors, and Managers. This includes consultation on performance improvement, employee disciplinary issues, and adherence to and interpretation of the collective bargaining agreement.
• Participates when required in a variety of union/management committees as set out in the Collective Agreement and as directed by the Director, Employee & Labour Relations.
• Identifies the need for, conducts, and as required, participates in specialized training and presentations in regard to labour relations generally to include but not limited to: managing in a unionized environment, performance management, classification, grievances, investigations, and policy and procedures.
• Assist with the recruitment and selection of Administrative and/or Supervisory employees as requested by the Area Director.
• Maintain current Administrative/Supervisory employee human resources files such that all required documentation, is included.
• Maintain past Administrative/Supervisory employee human resources files in conjunction with the Area Director and ensure that final performance reviews and/or exit interviews are included.
• Participate in coaching, training and delivery of Performance Management for Administrative and Supervisory Employees, ensuring compliance with legal requirements.
• Work with management to help develop succession plans and employee development strategies.
• Handle external requests for reference checks and verification of employment letters/portability letters for administrative and supervisory employees; refer difficult situations to the Area Director.
• Manage Workers Compensation claims documentation including filing reports, follow-up activities; participate in the development of modified work programs as requested.
• Maintain current knowledge of provincial legislation relating to Employment Standards, Human Rights, Workplace Health and Safety, and Labour laws; assist the Area Director to handle real or suspected violations of legislated requirements.
• Participate in or lead the Health and Safety Program as directed by the Area Director.
• Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
• Participate in ongoing internal and/or external continuing education activities.
• Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System, including Annual and Monthly Audits.

• Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
• Adhere to Bayshore Policies and Procedures.
• Complete other tasks as requested.

Why Bayshore?

Bayshore strives to take good care of you – while you take care of others:

• Paid time off: Minimum 3 weeks' vacation plus paid sick time and personal days.
• Extended Health Benefits: After 3 months’ probation, employees can enroll in our Group Benefits Plan for self and dependents if applicable.
• RRSP: Eligible to join after 3 months’ probation.
• Employee discounts and promotions from TD Auto and Home Insurance, CAA, GoodLife and more.
• Employee Assistance Program – offering additional support and services to employees.
• Amazing company culture committed to creating a sense of belonging and inclusion.

Education

Minimum:Completion of a recognized Human Resources Diploma or Degree program. Working towards CHRP designation will be considered an asset.

Experience Requirements:

A minimum five (5) years of human resources experience including at least three (3) years in a Labour Relations role. An equivalent combination of education and experience in Labour Relations and Human Resources may be considered.CPHR or Working towards the CPHR Designation is considered an asset.

Practical understanding and experience in dealing with: Labour Relations, Human Rights, Workers Compensation, and Health and Safety.

Previous supervisory and leadership experience.

Other Skills and Abilities

Exceptional interpersonal skills and problem solving abilities, with the ability to handle difficult situations in an objective consistent format.

Ability to work independently and as part of a team, while meeting set deadlines related to all HR functions and responsibilities.

Intermediate level computer skills using MS Office applications, HRIS and ATS

Commitment to continued learning.

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.

“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.”

Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.