Human Resources Manager

IntouchCX; Calgary; On-site; CAD 85,000 - 110,000; Full time

Job summary

IntouchCX is seeking a Human Resources Manager to support and manage HR functions at our Calgary, AB campus and internationally. You will help drive employee satisfaction, implement HR programs, and ensure compliance with employment regulations.

The role also involves developing and maintaining salary structures, conducting market analyses, orientations, and maintaining HR data systems while collaborating with internal stakeholders across locations.

Qualifications

• Bachelor’s degree in Human Resources; HR designation preferred.
• 3–5 years HR experience in a fast-paced environment.
• Proven ability to build relationships with internal customers.
• Experience investigating matters and making recommendations.
• Strong written and verbal communication skills.
• Ability to adapt in a fast-paced, dynamic setting.
• Ability to travel internationally when required.

Responsibilities

• Assist in developing and implementing programs to drive employee satisfaction.
• Identify and initiate HR process improvements.
• Support communication, reporting, and governance of employment regulations.
• Help develop and maintain the salary structure and job evaluation systems.
• Perform competitive market analysis of compensation and benefits.
• Conduct new employee orientations and reorientations.
• Maintain HR databases and filing systems.

Skills

Verbal communication

Written communication

Analytical skills

Problem solving

Multitasking

Interpersonal skills

Travel international

Education

Bachelor's Degree in Human Resources

Job description

About the Job

We’re searching for a Human Resources Manager to support and manage different HR functions within our Calgary, AB campus and internationally.

As Human Resources Manager, You Will…

• Assist in the development and implementation of programs that will drive increased employee satisfaction


• Identify and initiate Human Resource process improvements


• Support the communication, reporting and related governance of employment regulations


• Assist in the development and maintenance of company salary structure, documentation and job evaluation systems


• Perform competitive market analysis of compensation and benefit programs


• Conduct new employee orientations and reorientations as policies and benefits change


• Maintain HR databases, computer software systems and manual filing systems

As Human Resources Manager, You Have…

• Bachelor's Degree in Human Resources, HR Designation achieved or in process (preferred)


• A minimum of 3-5 years of HR experience in a fast-paced environment


• Demonstrated expertise in developing and managing relationships with internal customers


• Must have experience investigating matters and making recommendations/ decisions based upon findings


• Above average verbal and written communication skills - ability to speak accurately, use proper grammar and good enunciation.


• Strong analytical, problem solving and decision-making skills


• The ability to adapt within a fast-paced, dynamic and changing environment


• The ability to self-manage, organize multiple tasks with accuracy and timeliness


• The ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds


• The ability to listen and maintain patience during difficult situations


• The ability to work independently and with a team


• A service-oriented attitude


• The ability to travel internationally when required