Human Resources Generalist

KSCS; Kahnawake; On-site; CAD 43,000 - 61,000; Full time

Job summary

KSCS is seeking an experienced Human Resources Generalist for a maternity leave replacement. The role supports recruitment, performance management, benefits, training, and policy guidance within a trauma-sensitive, inclusive environment.

The position reports to the Team Leader of Human Resources, with a 2-year contract and a 6-month probation. It involves a 35-hour work week and flexible hours as needed, located in Quebec, Canada.

Qualifications

• Experience in recruitment and benefits administration.
• Knowledge of HR policies and compliance.
• Ability to manage multiple responsibilities and adapt to change.
• Strong communication and empathy in interactions with staff.

Responsibilities

• Manage recruitment, hiring and orientation processes.
• Oversee Performance Management Process (PMP).
• Interpret and advise on KSCS policies.
• Support implementation of KSCS compensation practices and procedures.
• Manage HR database system.

Skills

Active listening

Conflict resolution

Empathy

Communication

Organizational skills

Interpersonal skills

Education

Bachelor's in HR Management

DEC in Human Resources

High School diploma

Tools

HRIS

Job description

Human Resources Generalist (Maternity Leave Replacement - 2-year Contract)

KSCS is seeking an experienced and skilled individual to perform a variety of Human Resources related tasks.Under the supervision of the Team Leader of Human Resources, the Human Resources Generalist assists in the development and implementation of a comprehensive hiring process, delivers benefits management, assists in performance management, training of staff and provides advice and support services.

Department: Human Resources

Duration: 2-year contract, with a six (6)-month probationary period

Salary: Starting at $37.99/hour

Schedule: 35 hrs/week; must be willing to work flexible hours as necessary

Description

Under the guidance and support of the Team Leader of Human Resources, the Human Resources Generalist plays a pivotal role in fostering a compassionate, inclusive, and trauma-sensitive HR environment within the organization. This position involves a diverse range of responsibilities across core HR functions, including recruitment, compensation, employee relations, performance management, benefits administration, training and development, compliance, and policy management. The HR Generalist works collaboratively with managers and employees, ensuring that all HR practices are grounded in empathy, respect, and fairness.

The Human Resources Generalist is committed to creating a safe and supportive space for employees, recognizing the importance of psychological safety and well‑being in the workplace. They provide guidance and support on HR matters with an understanding of the impact of trauma and stress on individuals, working to create a work environment where all employees feel valued, heard, and empowered.

Through trauma sensitive approaches and a commitment to legal integrity, the HR Generalist helps to foster an organizational culture that prioritizes trust, respect, and well‑being, while upholding the organizations goals of compliance, equity, and creating a positive, resilient workplace for all.

Responsibilities

• Recruitment, Hiring & Orientation Processes
• Performance Management Process (PMP)
• Interprets & Advises on KSCS Policies
• Supports the Implementation of KSCS Compensation Practices, Policies and Procedures
• Manages HR Database System
• Collaborates with Learning & Development Department
• Oversees Cessation Process
• Records and reports on HR services

Performs any other job‑related duties as may be required by the immediate Supervisor.

Communications

• Team Work: Frequently requires collaboration and cooperation to complete work or projects, fostering a supportive and inclusive environment where all perspectives are valued, and contributions are respected.
• Advising: Frequently provides information in a clear, compassionate manner, ensuring it is understood and can be explained in a way that is accessible and supportive for all individuals.
• Training: Frequently responsible for providing training or sharing information with stakeholders or clients, ensuring the approach is empathetic, clear, and supportive.
• Leadership: Commonly provides leadership, ensuring strong, supportive relationships with internal and external partners.
• Types of Schedule: Regular work week, occasional flex.
• Stress Factor: High stress in the job.
• Deadlines: Numerous and tight deadlines.

Accountability

• Provide services in a manner consistent with the terms and conditions of the employment agreement, the personnel policies, standard operating procedures and directives, ensuring transparency and consistency in all HR practices.
• Fosters and maintain a positive image of KSCS by promoting a respectful and supportive environment for all employees and clients.
• Serves as a positive role model, maintaining a lifestyle that reflects the values of respect, integrity, and professionalism.
• Collaborates within the HR team to align HR services with the needs of management and staff, supporting the achievement of the KSCS Strategic Framework in a way that fosters a positive and inclusive workplace.
• Fosters a culture of openness and trust by ensuring transparency in all actions and decisions, promoting accountability while being mindful of the diverse needs and experiences of employees.
• Develops, advocates, oversees, implements and aligns policies, programs, special projects, procedures and databases for Human Resources Services around best practices in HR.
• Continuously assess and recommend improvements to various components of KSCS Human Resource Services, ensuring that the services provided meet the evolving needs of the organization and its staff.
• Further develops knowledge of external programs and available resources and the ability to tap into these resources for the benefit of KSCS employees and management.
• Maintains a secure, organized, and accurate employee file system that respects privacy and ensures that employee information is handled with care.
• Upholds confidentiality practices in all matters, ensuring trust and respect for employee’s personal information.
  

Education and experience:

• Bachelors in Human Resource Management, with one to three (1-3) years experience; Or
• D.E.C./Certificate in Human Resources, with three to five (3-5) years experience in HR or Management; Or
• High School diploma with five to seven (5-7) years experience in Human Resources field/management.

Skills and requirements:

• Ability to actively listen and communicate clearly, ensuring all employees feel heard, respected, and supported.
• Ability to manage and resolve conflicts with sensitivity, fostering understanding and encouraging healthy, constructive dialogue.
• Ability to approach challenges with a calm, solution‑focused mindset, keeping the well‑being of all employees in mind.
• Strong ability to manage multiple responsibilities while remaining flexible and responsive to the needs of employees and the organization.
• Skilled in recognizing and understanding emotions, fostering trust, and responding with empathy in challenging situations.
• Knowledge of relevant laws and policies to ensure fair treatment, compliance, and a respectful work environment.
• Ability to build positive, respectful relationships with all employees and work closely with teams to create a supportive workplace culture.
• Ensures accuracy and completeness in documentation and processes.
• Strong computer skills with experience with HR systems and databases, managing employee information in a way that honors their dignity and privacy.
• Ability to adjust to changing needs with a flexible, compassionate approach to supporting individuals during transitions.
• Research skills (project management, interviewing and investigating).
• Knowledge of employee benefit programs, policies, training and services.
• Knowledge of performance management theory and practices.
• Strong organizational skills and abilities to re‑prioritize work as new demands surface.
• Strong verbal and written communication skills to effectively interact with employees, management, and external partners.
• Ability to identify, analyze, and resolve employee issues and HR‑related challenges in a thoughtful and effective manner.
• Ability to work independently while also being an effective and supportive team member.
• Valid driver’s license and access to a vehicle, with flexibility to travel as needed to support community‑based work.
• Lifestyle reflects a positive role model, demonstrating resilience, balance, and self‑care.

Assets:

• Knowledge of Kanien’keha language.
• An understanding of diverse cultural backgrounds and experiences, ensuring inclusivity and sensitivity in HR practices.
• Knowledge of statistics, with the ability to interpret data.