Human Resources Assistant, Temporary Full-Time

Ontario Health atHome; Ottawa; On-site; CAD 50,000 - 61,000; Full time

Job summary

A health services provider in Ontario is seeking an HR Assistant to provide administrative support to the HR team. The ideal candidate will assist with document management, handle employee inquiries, and maintain HR records. Qualifications include post-secondary education in a relevant field and administrative experience, with a focus on delivering excellent customer service within a diverse and inclusive workplace.

Benefits

Attractive compensation packages

Valuable development opportunities

Defined benefit pension plan

Qualifications

• Completion of post-secondary education in business administration, human resources, or a related field.
• One to three years of experience providing administrative support; experience in HR is an asset.
• Knowledge of and ability to interpret and apply Collective Agreements.

Responsibilities

• Provide proactive administrative and operational support to facilitate smooth departmental function.
• Manage HR inbox to respond to inquiries and triage matters.
• Draft, edit, format, and proofread HR documents.

Skills

Administrative support

Problem-solving

Organization

Effective communication

Bilingualism

Education

Post-secondary education in business administration or human resources

Tools

HRIS

MS Office Suite

Job description

Overview

The Human Resources (HR) Assistant provides proactive administrative and operational support to the HR/Organizational Development (OD) team to facilitate smooth departmental function. This role handles a wide range of administrative tasks related to file management, document preparation and distribution, process workflows, and general HR inquiries. It also supports activities related to internal movement and employment status changes in accordance with applicable collective agreements, organizational policies, and legislative requirements.

Primary Responsibilities

• Administrative Assistance to the HR/OD Team: provide proactive administrative and operational support to the HR/OD team to facilitate smooth departmental function.
• Manage the HR inbox: respond to inquiries from employees and managers, triage and escalate matters appropriately, and exercise sound judgment and problem-solving within scope.
• Draft, edit, format, and proofread letters, templates, and documents for the HR/OD team, ensuring alignment with Ontario Health atHome communication standards and tone.
• Prepare and post routine and ad hoc HR reports (e.g., employee listings, seniority lists, status reports) in accordance with collective agreements and internal reporting cycles.
• Maintain and update shared drives and resources; upload and manage content on Navigator and keep HR/OD materials current and accessible.
• Provide logistical and administrative support for HR/OD initiatives and programs (e.g., recognition, employee engagement, onboarding).
• Coordinate translation requests for HR/OD materials, ensuring timely delivery and quality assurance.

HR Records and Administration

• Maintain and update employee records in digital and physical formats, ensuring accuracy, confidentiality, and integrity of information.
• Administer storage, retrieval, and archiving of employee records; coordinate off-site storage in compliance with records retention legislation and policy.
• Maintain accurate and current regional organizational charts; liaise with leaders to confirm reporting relationships.
• Coordinate annual verification of professional college registrations for all regulated staff.
• Support administration and documentation of employment status changes (e.g., retirements, resignations, name changes, parental leaves); prepare related documentation as needed.

Other Duties

• Assist with and support successful delivery of special projects and cross-functional initiatives led by the HR/OD team.
• Act as backup to the HR Coordinator during absences or periods of high volume.
• Collaborate with colleagues across Ontario Health atHome to share knowledge and ensure alignment with HR processes and service standards.
• Embodies Ontario Health atHome’s mission, vision, and values; apply the Quadruple Aim in day-to-day work.
• Demonstrate commitment to equity, diversity, inclusion, and anti-racism; contribute to a respectful, inclusive, and welcoming workplace.
• Performs other duties as assigned to support the HR/OD team.

Job Details

Length of Temporary Assignment: July 31, 2026
Team/Department: Human Resources
Hours of work: Monday – Friday 8:30 AM – 4:30 PM (37.5 hours/week)
FTE: 1.0
Starting Salary: $50,988.51 to $60,883.96
Affiliation: MPE (Non-Union)
Reporting to: Manager, Human Resources (Operations)
Office Location: Open to East Region and Labelle office

What must you have?

Educational Qualifications & Experience

• Completion of post-secondary education in business administration, human resources, or a related field.
• One to three years of experience providing administrative support; experience in a Human Resources environment is an asset.

Knowledge & Skills

• Knowledge of and ability to interpret and apply Collective Agreements.
• Experience with Human Resources Information Systems (HRIS).
• Expert computer skills (MS Office Suite).
• Ability to recognize, handle, and protect highly sensitive and confidential information.
• Strong problem-solving skills with the ability to research, analyze, and resolve routine issues or inquiries independently.
• Strong organizational skills and ability to manage multiple tasks and maintain accurate records.
• Effective writing, proofreading, and editing skills.
• Bilingualism is an asset.

Communication & Interpersonal Skills

• Provide professional and courteous customer service; address employee inquiries and escalate issues as needed for timely resolution.
• Liaise with internal contacts and manage client expectations under the direction of the Director, Human Resources and Organizational Development.
• Ability to work effectively in a team; demonstrate superior attention to detail and time management.

Hours of Work

Monday – Friday 8:30 AM – 4:30 PM (37.5 hours/week)

What do we offer?

We know wellness is supported with work-life balance. In an inclusive culture committed to continuous learning, growth and innovation, we offer:

• Attractive comprehensive compensation packages and benefits
• Valuable development opportunities
• Membership in a world-class defined benefit pension plan
• Salary: $50,988.51 to $60,883.96

Who are we?

We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams to deliver responsive, accessible, integrated, patient-centred care.

Why join us?

If you’re interested in driving excellence in care and service delivery, and seeking an opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to equity, inclusion, diversity and anti-racism. We welcome applications from all qualified applicants. Accommodations for persons with disabilities during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Ontario Health atHome has implemented a mandatory vaccination policy requiring all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will provide proof of vaccination documentation upon hire; exemptions will be reviewed and validated prior to an offer of employment.