Human Resources Assistant

Real Fruit Bubble Tea Inc.; Markham; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Restaurant discounts

Job summary

Real Fruit Bubble Tea Inc. in Markham, Ontario, is seeking a Human Resources Assistant to support day-to-day HR operations across our multi-location retail network.

You will help with recruitment, onboarding, employee records, and HR administration under the HR Manager, coordinating interviews, preparing letters, and ensuring policy consistency. This role suits an organized, detail-oriented professional with 1–2 years HR experience, willing to work in-store and learn our store operations.

Qualifications

• 1–2 years of experience in human resources, with exposure to recruitment, onboarding, employee records management, or HR administration.
• A diploma or degree in Human Resources, Business Administration, or a related field is preferred.
• Experience in the food and beverage, retail, or hospitality industry is an asset.
• Strong written and verbal communication skills and the ability to build positive working relationships.
• Excellent organizational and time management skills, with strong attention to detail.
• Sound judgment, problem-solving skills, and the ability to manage competing priorities.
• Ability to handle confidential and sensitive information with discretion.
• Proficiency in Microsoft Office; experience with HR information systems is an asset.
• Basic knowledge of Ontario employment standards and HR practices.
• Willingness to work in-store as required to gain an understanding of store operations and employee needs.

Responsibilities

• Respond to routine employee and management HR inquiries and escalated more complex matters to the HR Manager.
• Maintain accurate and up-to-date employee records, HR databases, and documentation.
• Support recruitment activities, including posting job advertisements, reviewing applications, coordinating interviews, and communicating with candidates.
• Prepare employment letters, onboarding documents, and other HR correspondence.
• Coordinate onboarding and orientation to ensure new employees receive the necessary information and documentation.
• Assist with employee changes, including transfers, promotions, compensation updates, and departures.
• Support the implementation and communication of HR policies and procedures across store locations.
• Coordinate meetings, interviews, training sessions, and other HR activities.
• Prepare routine HR reports and track recruitment, onboarding, and other HR activities.
• Assist with employee relations documentation and follow-up under the direction of the HR Manager.
• Support other HR projects and administrative duties as assigned.

Job description

Founded in Toronto, Real Fruit Bubble Tea has been committed to making healthy, fresh fruit drinks accessible for everyone to enjoy since 2002. With over 100 locations across Canada and the United States, we are a rapidly expanding business looking for motivated individuals to join our team and grow with us.

Position Description

Reporting directly to the Human Resources Manager, the Human Resources Assistant will support day-to-day HR operations, including recruitment, onboarding, employee records management, and HR administration. The successful candidate will work closely with the HR team and store management to respond to employee inquiries, coordinate HR activities, and support the consistent implementation of company policies and procedures.

This position is suited to someone with 1–2 years of HR experience who is organized, detail-oriented, and comfortable working in a fast-paced, multi-location retail environment.

Qualifications and Expectations

• 1–2 years of experience in human resources, with exposure to recruitment, onboarding, employee records management, or HR administration.
• A diploma or degree in Human Resources, Business Administration, or a related field is preferred.
• Experience in the food and beverage, retail, or hospitality industry is an asset.
• Strong written and verbal communication skills and the ability to build positive working relationships.
• Excellent organizational and time management skills, with strong attention to detail.
• Sound judgment, problem-solving skills, and the ability to manage competing priorities.
• Ability to handle confidential and sensitive information with discretion.
• Proficiency in Microsoft Office; experience with HR information systems is an asset.
• Basic knowledge of Ontario employment standards and HR practices.
• Willingness to work in-store as required to gain an understanding of store operations and employee needs.

Duties and Responsibilities

• Respond to routine employee and management HR inquiries and escalated more complex matters to the HR Manager.
• Maintain accurate and up-to-date employee records, HR databases, and documentation.
• Support recruitment activities, including posting job advertisements, reviewing applications, coordinating interviews, and communicating with candidates.
• Prepare employment letters, onboarding documents, and other HR correspondence.
• Coordinate onboarding and orientation to ensure new employees receive the necessary information and documentation.
• Assist with employee changes, including transfers, promotions, compensation updates, and departures.
• Support the implementation and communication of HR policies and procedures across store locations.
• Coordinate meetings, interviews, training sessions, and other HR activities.
• Prepare routine HR reports and track recruitment, onboarding, and other HR activities.
• Assist with employee relations documentation and follow-up under the direction of the HR Manager.
• Support other HR projects and administrative duties as assigned.

Food and Beverage Services

Employment Type

Full-time

Annual Salary Range

CAD $45,000–$60,000

Hourly Wage Range

CAD $21 - $28

Please Note

All job postings at Real Fruit Bubble Tea Inc. are intended to fill existing vacancies within our organization.

Final compensation within the posted range will be determined based on the responsibilities of the role, relevant experience, education, certifications, skills, and internal equity.

AI Usage

As part of our recruitment process, we may use technology-assisted tools, including automated systems, to help review and assess applications. These tools do not make final decisions. All screening, interviewing, and hiring decisions are made by our human resources and hiring team.

Accessibility

Real Fruit Bubble Tea is committed to inclusive and accessible employment practices. Accommodation is available, upon request, for candidates taking part in all aspects of the recruitment and selection process.