HR Generalist

Fresh Start Foods Canada Ltd.; Richmond; On-site; CAD 65,000 - 75,000; Full time

Benefits offered by this job

Health and dental benefits

RRSP Matching Program

Annual Profit Sharing Bonus

Weekly paychecks

Employee Family Assistance Program

Career advancement

Employee Recognition Programs

Company-sponsored events

Training opportunities

Annual Safety Boot Allowance

Full-time hours

Team-oriented work environment

Job summary

Neptune Fresh Produce Inc. is seeking an experienced HR Generalist to join our Richmond team. You’ll partner with senior management to deliver benefits administration, onboarding, payroll, performance management and compliance across divisions.

Based in Richmond, BC, this full-time role requires a minimum of 2 years in HR, a Bachelor’s degree, and strong communication and problem-solving skills. We offer a comprehensive benefits package, RRSP matching, profit sharing, weekly pay, and

Qualifications

• Must have at least 2 years of HR experience, preferably in a food manufacturing environment.
• Bachelor’s degree in Human Resources preferred.
• Excellent communication, presentation skills and problem solving skills.
• Thorough understanding of GFS culture, policies and employment-related laws, and regulations.
• Knowledge of current trends in HR field.

Responsibilities

• Acts as liaison between HR Shared Services and the division, supporting business needs.
• Manages workforce planning and oversees internal posting/offer processes.
• Coordinates and participates in HR events, training, wellness, and orientation.
• Handles biweekly payroll and onboarding for new employees from offer through 90 days.
• Educates leadership on Performance Management and provides coaching.
• Assists in local sourcing and retention efforts, attending job fairs and partnering with community organizations.
• Plans and supports benefits enrollment and retirement/wellness initiatives.
• Supports workers compensation, disability, and leave administration.
• Interprets HR metrics and provides insights on turnover and diversity.
• Manages unemployment claims and new hires processing.
• Evaluates and processes third-party vendor bills for payment.
• Administers off-boarding processes and departure surveys.
• Performs other assigned duties.

Skills

Communication skills

Presentation skills

Problem solving

Google Suite

Workday

UKG/Kronos

Second language

Education

Bachelor’s degree in Human Resources

Tools

Google Suite

Workday

UKG/Kronos

Job description

Neptune Fresh Produce Inc.

Join one of the BEST teams in the Industry

At Fresh Start Foods you’ll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do.

We are seeking individuals:

• Who are customer centric
• Who are able to deliver on their commitments
• Who value individual excellence and collective performance
• Who care and give back - sustainable agriculture, the environment, corporate citizenship
• Who go above and beyond to provide options for our customers
• Who understand the foodservice/hospitality/retail business and bring extensive knowledge and experience

For more than 30 years, Fresh Start Foods has proudly delivered a full range of fresh produce solutions to customers across Canada. As a valued member of the Gordon Food Service (GFS) family of companies, we are honored to be recognized by Forbes as one of Canada’s Best Employers in 2026.

Working closely with the Senior HR Management to provide services for the designated divisions, the HR Generalist will perform professional level human resources duties in the following functional areas: benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, diversity and inclusion, affirmative action and employment compliance.

Position: Full-Time, Permanent

Salary: Between $65,000-$75,000 per year, plus bonus and other compensations.

Location: Richmond, BC. 5 days in office.

Essential Functions:

• Acts as a liaison between HR Shared Services and the division, understanding and supporting business needs.
• Manages workforce planning and oversees internal posting/offer processes.
• Coordinates and participates in various HR events, including training, wellness, and orientation.
• Handles biweekly payroll and onboarding processes for new employees from offer through 90 days.
• Educates leadership on Performance Management and provides basic employee relations coaching.
• Assists in local sourcing and retention efforts, attending job fairs and partnering with community organizations.
• Plans and supports benefits enrollment, educating employees on retirement plans and wellness initiatives.
• Supports Workers Compensation, disability, and leave administration, serving as a point of contact.
• Interprets HR metrics and provides insights on turnover, new hires, diversity, and other metrics.
• Manages administrative functions, including processing unemployment claims and new hires.
• Evaluates and processes third-party vendor bills for payment.
• Administers off-boarding processes, including paperwork, retirement information, and departure surveys.
• Performs other assigned duties.

Requirements:

• Must have at least 2 years of Human Resources Experience, preferably in a food manufacturing environment.
• Bachelor’s degree with an emphasis in Human Resources preferred.
• Excellent communication, presentation skills and problem solving skills.
• Thorough understanding of GFS culture, policies and employment-related laws, and regulations.
• Knowledge of current trends and developments in the field.
• Ability to develop solutions to a variety of problems of moderate scope and complexity. Refers to policies and practices for guidance.
• Knowledge of Google Suite, Workday, and UKG/Kronos, are assets.
• Fluency in a second language (such as Punjabi, Hindi, or Tagalog) is considered a strong asset.

Fresh Start Foods offers a range of benefits, including:

• Comprehensive health and dental benefits (including vision, prescription drugs, disability, and extended health coverage)
• Registered Retirement Savings Plan (RRSP) Matching Program
• Annual Profit Sharing Bonus
• Weekly paychecks
• Employee Family Assistance Program
• Opportunities for career advancement
• Employee Recognition Programs
• Company-sponsored events (Family Picnic, Staff Celebration, BBQs)
• Training opportunities
• Annual Safety Boot Allowance Program
• Full-time hours
• A team-oriented work environment

We thank all applicants for their interest, however only those selected for the next stage will be contacted. Fresh Start Foods is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to:

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