Human Capital Management Technology Specialist

Raise; Calgary; On-site; CAD 160,000 - 177,000; Part time

Job summary

Raise is recruiting a Human Capital Management Technology Specialist on behalf of our client, a leading Canadian airline, for a 1-year contract in Calgary. This role suits a seasoned HR technology professional who thrives in a fast-paced environment.

You will administer, configure, and enhance enterprise HCM solutions, ensuring secure, reliable operation while collaborating with HR, Payroll, Benefits, IT, vendors, and implementation partners.

Qualifications

• 5+ years with Dayforce modules and HR technology systems.
• Experience in system administration, configuration, troubleshooting and support.
• Strong understanding of HR, Payroll, Benefits, Time Management or Workforce Management.
• Experience with integrations, APIs, reporting and data management.
• Analytical, problem-solving and stakeholder-management skills.
• Experience with upgrades, releases and change management.

Responsibilities

• HCM Application Support: day-to-day administration and maintenance of HCM platforms.
• Investigate, troubleshoot and resolve complex system and data issues.
• Configure and maintain workflows, security models and business processes.
• Collaborate with HR, Payroll, Benefits, IT and vendors to ensure secure delivery.
• Support integrations, APIs and data exchange between enterprise apps.
• Assist with testing, deployments and environment management.
• Participate in governance, compliance and documentation activities.

Skills

Analytical thinking

Problem solving

Stakeholder management

Communication

Independent work

Education

Degree in HR, IT, CS or related field

Dayforce certifications (nice to have)

Tools

Dayforce

APIs

ITIL ITSM

Job description

Human Capital Management Technology Specialist

• Pay Rate: $81.18/hour, depending on experience
• Contract Length: 1 Year
• Location: Calgary, Alberta

Raise is currently hiring a Human Capital Management Technology Specialist on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader. Our Client,is a major Canadian airline.

Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.

Description

The HCM Technology Specialist to join our clients team on a contract basis. This role is ideal for a highly skilled HR technology professional who thrives in a fast paced environment and enjoys solving complex business and technical challenges. As a trusted subject matter expert, you will support the ongoing administration, configuration, enhancement, and operational stability of enterprise HCM solutions. You will work closely with HR, Payroll, Benefits, Operations, Technology teams, vendors, and implementation partners to ensure reliable, secure, and efficient delivery of critical people related technologies and processes.

Responsibilities

• HCM Application Support
• Provide daytoday support, administration, and maintenance of HCM platforms and related applications.
• Investigate, troubleshoot, and resolve complex system, process, data, and integration issues.
• Perform root cause analysis and implement sustainable solutions to recurring problems.
• Support incidents, service requests, and operational enhancements. Configuration & Continuous Improvement
• Configure and maintain system functionality, business processes, workflows, forms, notifications, and security models.
• Gather and analyze business requirements and translate them into scalable technology solutions.
• Identify opportunities to streamline processes, improve user experience, and increase operational efficiency.
• Support testing, deployment, and postimplementation activities. Workforce & HR Process Support
• Support key HR processes including workforce management, benefits administration, employee lifecycle transactions, and related business functions.
• Collaborate with business stakeholders to improve process effectiveness and system adoption.
• Ensure configurations align with business requirements, policies, and regulatory obligations. Integrations & Technical Solutions
• Support interfaces, integrations, APIs, and data exchange processes between enterprise applications.
• Partner with technical teams and vendors to troubleshoot and resolve integration issues.
• Assist with solution design, testing, deployment, and ongoing support of integration capabilities.
• Support data quality and system reliability initiatives. Release & Environment Management
• Evaluate system updates and new functionality.
• Conduct impact assessments and coordinate testing activities.
• Support release planning, deployment readiness, and stakeholder communications.
• Assist with environment management and change implementation activities. Governance, Compliance & Controls
• Support audit, compliance, security, and governance activities.
• Participate in access reviews, control execution, and evidence collection.
• Ensure solutions comply with established policies, standards, and operational procedures.
• Maintain documentation, knowledge articles, and operational runbooks.

Qualifications

• 5+ years of experience supporting all modules within Dayforce.
• Experience with system administration, configuration, troubleshooting, and support.
• Strong understanding of HR, Payroll, Benefits, Time Management, or Workforce Management processes.
• Experience supporting integrations, APIs, reporting, and data management.
• Strong analytical, problem-solving, and troubleshooting skills.
• Experience supporting system upgrades, releases, and change management activities.
• Excellent communication and stakeholder management skills.
• Proven ability to work independently and manage multiple priorities.
• Nice to Haves
• Experience supporting regulated environments and audit requirements.
• Knowledge of ITIL, ITSM, and service management practices.
• Experience working with thirdparty vendors and implementation partners.
• Soft Skills
• HCM functional and technical expertise
• Analytical thinking and problem solving
• Stakeholder engagement and collaboration
• Communication and influence
• Continuous improvement mindset
• Governance and compliance awareness
• Customer service orientation
• Accountability and ownership
• Education and Certifications
• Degree in Human Resources, Information Technology, Computer Science, Business Administration, or a related field is standard for senior-level HCM specialist roles.
• Certifications directly from Dayforce covering core modules (e.g., Core HR, Payroll, Benefits, Time & Attendance, or Workforce Management). (nice to have)
• Industry-recognized credentials such as the Payroll Compliance Practitioner (PCP) or Certified Payroll Manager (CPM) (nice to have)
• ITIL Foundation Certification: ITIL, ITSM, (nice to have)
• Change Management Certifications like PROSCI (nice to have)

Additional Requirement

Our client asks that candidates provide 2 Endorsements/References at the time of application: ( this could be a colleague/manager that worked with you on Recent Projects that relate to this role Ask them to provide a Quick Endorsement testimonial in point form of your accomplishment / value added) to highlight your skills for this role

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or any other Raise job posting (or have any other questions), please contact us at [phone] or [e-mail].

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.