HR Technology Director: Strategy, Systems & Delivery

Info-Tech Research Group International; Toronto; Hybrid; CAD 120,000 - 170,000; Full time

Job summary

Info-Tech Research Group seeks an experienced Director of Human Resources Technology to lead the analysis, design, and delivery of HR systems solutions that enable business performance and operational excellence. You will act as a trusted advisor to business and technology leaders, guiding HR technology initiatives from intake to prioritization and ensuring alignment with organizational goals.

The role blends strategic thinking with hands-on system administration, data integrity, and change

Qualifications

• Bachelor's degree in HR, Business, Information Systems, or related discipline.
• Minimum 10+ years of experience in HR business analysis, HR systems, or related project leadership roles.
• Demonstrated success in leading technology-enabled transformation initiatives within HR or corporate operations.
• Proven expertise in requirements management, stakeholder engagement, and process optimization.
• Strong analytical and critical thinking skills; able to synthesize complex data and present clear recommendations.

Responsibilities

• Lead the intake, scoping, and prioritization of HR technology initiatives in collaboration with HR and IT leadership.
• Translate business objectives into actionable technology roadmaps that align with corporate strategy.
• Drive enterprise HR system integration strategy and processes that secure cross-functional alignment and a unified, reliable source of HR data.
• Serve as the liaison between HR, operations, and technology teams to ensure shared understanding of project goals and deliverables.
• Facilitate cross-functional workshops and decision-making sessions to align priorities and resolve issues.
• Manage communication with stakeholders at all levels, including executives, on project status, risks, and outcomes.
• Partner with business stakeholders to elicit, document, and prioritize business requirements for enterprise HR systems and related projects.
• Conduct in-depth process analysis to identify opportunities for automation, efficiency, and data accuracy.
• Collaborate with technical teams to ensure solutions are designed to meet both functional and strategic goals.
• Develop and maintain documentation, including business requirements, process maps, user stories, and acceptance criteria.
• Partner with team leaders to oversee implementation activities and ensure successful delivery.
• Develop and execute test strategies to validate system solutions that meet business requirements.
• Support user adoption by developing training materials, conducting workshops, and ensuring smooth transitions through change management best practices.
• Serve as a point of contact for day-to-day HR system issues, ensuring timely resolution and minimal disruption to business operations.
• Oversee ongoing data integrity, security access, and configuration management across HR technology platforms.
• Maintain system documentation and standard operating procedures to support consistent, reliable platform performance.

Skills

Stakeholder management

HR systems

Process optimization

Data analysis

Project management

Change management

Education

Bachelor's degree in HR/Business/IS

Tools

JIRA

Power BI

Workday

Microsoft Office

Job description

Info-Tech Research Group seeks an experienced Director of Human Resources Technology to lead the analysis, design, and delivery of HR systems solutions that enable business performance and operational excellence. You will act as a trusted advisor to business and technology leaders, guiding HR technology initiatives from intake to prioritization and ensuring alignment with organizational goals.

The role blends strategic thinking with hands-on system administration, data integrity, and change